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Terms of use

Volunteer terms

Nonprofit terms

Terms of Use

Welcome to Catchafire! These Terms of Use ("Agreement") constitute a legal agreement between you and Catchafire, Inc., a Delaware corporation ("Catchafire"). By accessing the Catchafire website, currently located at www.catchafire.org (the "Site"), or using any of the Services (as defined below) accessible through the Site, you become a user and agree to, and are bound by, the terms of this Agreement, as amended by Catchafire. We may update this Agreement and we may notify you of the change by email, by posting on the Site, or by updating the date posted below. Throughout this Agreement, the words "Catchafire," "us," "we," and "our", shall refer to our company Catchafire, Inc.

If you are an individual entering into this Agreement "you" refers to you the individual. If you are entering into this Agreement on behalf of an organization or company you represent and warrant that you have the authority to bind the organization or company to this Agreement, in this instance, "you" shall refer to the organization or company.
Catchafire offers a number of "Service(s)", including: a service for volunteers ("Volunteer Service"), a service for nonprofits and social enterprises ("Nonprofit Service"), a service that assists foundations, organizations, and enterprises in sponsoring non-profits ("Strategic Partnership Service") and a service that assists corporations and organizations in developing employee volunteering ("Talent Solutions Service"). Catchafire may offer additional services and revise any of the Services offered or the Site as needed.
If you do not agree to the Terms of Service or the Privacy Policy please stop using our Site and Service immediately. As the need arises, Catchafire may make changes to the Terms of Use, you must agree to any such changes before continuing to use our Site or Service.
What this means: You are entering into an Agreement with Catchafire that governs your use of our Site and any Services offered. We may make changes to this Agreement from time to time; please check back when you get a chance.
1. ESSENCE OF THE ROLE
  • Minimum Age. You must be at least 18 years old to register for the Services.
  • Authorization. By registering to use the Nonprofit Service, Strategic Partnership Service, or Talent Solutions Service, you represent and warrant that you are an authorized employee or official representative of the registered nonprofit, social enterprise, company, or group. If you are not an authorized employee or official representative, you may not register as the Nonprofit Service, Strategic Partnership Service, or Talent Solutions Service.

What this means: You must be at least 18 years old, and if you register for an organization you must be authorized to do so.

2. USE OF SITE AND SERVICES

When using our Site and Service, we have a couple of rules you’ll need to follow, you agree that:

  • Information Submitted. You are solely responsible for, and assume all liability regarding (a) the information and content you contribute to the Site and/or Services and (b) your interactions with other users through the Site and/or Services.
  • Risk Assumption and Precautions. You assume all risk when using the Site or Services, including but not limited to risks associated with any online and offline interactions with others.
  • Fees. You will promptly pay any fees associated with your use of the Site and/or Services as agreed upon with Catchafire.
  • Reporting of Violations. You will promptly report to Catchafire any violation of the Agreement by others.
  • Third Party Content. Content available on the Site or as part of the Services may be supplied by other users of the Site and/or Services and by other third parties. Any content, services, offers, or other information expressed or made available by third parties are those of the respective author(s) or distributor(s) and not of Catchafire. Catchafire does not endorse or assume any responsibility for the accuracy or reliability of any content, opinion, advice, information, or statement made on the Site or as part of the Services.
  • Content Removal and monitoring. Catchafire reserves the right, but has no obligation, to monitor, modify, or remove the information, user-to-user messages or other content you submit to the Site and/or Services for the purposes of fraud, harassment, solicitation prevention, product and service improvement or customer support.
  • Restrictions. You will not use the Site and/or Services in a manner that:
    • Violates or infringes the rights of Catchafire, other users, or any other party, including patent, trademark, trade secret, copyright, or other intellectual property rights, privacy rights, or publicity rights;
    • Promotes racism, bigotry, hatred, or harm of any kind against any group or individual;
    • Is intended to, may, or does harass, annoy, threaten, harm, or intimidate any other users of the Site or Services;
    • Reproduces, duplicates, copies, sells, resells, or exploits any portion of the Site or Services;
    • Is defamatory, inaccurate, abusive, obscene, profane, offensive, tortuous, or otherwise objectionable;
    • Violates any local, state, national, or international law or regulation;
    • Promotes illegal or unlawful activities;
    • May defraud or deceive others;
    • Collects, stores, or disseminates personal information about any other user or third party without his/her permission;
    • Uses scripts, bots, or other automated technology to access the Site and/or Services;
    • Interferes with or disrupts the Site and/or Services or servers, computers, or networks connected to the Site and/or Services;
    • Uses the Site and/or Services for chain letter, junk mail, or spam email; or
    • Frames the Site, places pop-up windows over the Site, or affects the display of its pages without Catchafire’s prior written consent.
  • No False Information. You will not provide inaccurate or false information to Catchafire, any user, or others.
  • Registration and Profile. You may be required to register and maintain a profile in connection with your use of the Site and/or Services. You agree to submit accurate and truthful information during registration and maintain the accuracy of such information. You may be required to create a username and password. You’re solely responsible for keeping your password safe and for any activity that occurs using your account username or profile. Let us know immediately if your password is stolen.
  • No Advertising or Commercial Solicitation. You agree not to advertise or solicit any user to buy or sell any products or services through the Site and/or Services without Catchafire’s prior written consent. You agree not to use any information obtained from the Site and/or Services in order to contact, advertise to, solicit, make offers to, or sell to any user without their prior explicit consent.
  • Privacy. You have read, understood, and consented to our Privacy Policy, and by using the Site and/or Services agree to abide by the Privacy Policy.

What this means: There are a number of rules you must follow while using our Site and Service.

3. LICENSE TO POSTED CONTENT
Any posted information will be owned by you. However, by posting information or content to the Site, you automatically grant, and you represent and warrant that you have the right to grant, to Catchafire, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, reproduce, publicly perform, publicly display and distribute such information and content, and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing.
What this means: Any information you submit to us is owned by you, but you give us a license to use that information.
4. THIRD PARTIES
Our Site and Service may have links to third party websites. Generally, most third party websites are safe; however, we do not edit, endorse, screen, monitor or control these websites. Please exercise caution when visiting a third party site.
What this means: Third party links may be accessible through our Site, please use caution when visiting any third party sites.
5. INDEMNITY

You agree to defend, indemnify and hold harmless Catchafire, its parent corporation, officers, directors, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Site or Service;
  • Your violation of any term of these Terms of Service;
  • Any claim that your actions or actions using your account harmed a third party.

You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim and you shall be liable for the damages as though we had proceeded with a trial.

What this means: You agree to indemnify us for your use of the Site and Service and for any claims that your actions harmed a third party.

6. DISCLAIMERS AND LIMITATIONS OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF CATCHAFIRE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED.
THE SITE AND SERVICES ARE MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU UNDERSTAND AND AGREE THAT THERE ARE RISKS IN USING THE SITE OR SERVICES AND YOUR USE OF THE SITE OR SERVICES IS SOLELY AT YOUR OWN DISCRETION AND RISK.
CATCHAFIRE AND ITS AFFILIATES MAKE NO CLAIMS OR PROMISES ABOUT THE CONDUCT OF OTHERS. ACCORDINGLY, CATCHAFIRE AND ITS AFFILIATES ARE NOT LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS.
CATCHAFIRE AND ITS AFFILIATES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, RELIABILITY, OR LEGALITY OF ANY USER-PROVIDED CONTENT OR CONTENT PROVIDED BY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO, THE VOLUNTEER OR NONPROFIT RATINGS AND REVIEWS, THE SKILLS AND ABILITIES OF THE VOLUNTEERS, OR THE VOLUNTEER OPPORTUNITIES. ACCORDINGLY, CATCHAFIRE IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM RELIANCE ON USER-PROVIDED CONTENT OR CONTENT PROVIDED BY THIRD PARTIES. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ALL INFORMATION YOU ACCESS OR OBTAIN THROUGH THE SITE AND/OR SERVICES.
CATCHAFIRE IS NOT INVOLVED IN ANY RELATIONSHIPS BETWEEN USERS. CATCHAFIRE CANNOT GUARANTEE A SUCCESSFUL OR SATISFACTORY OUTCOME OF ANY PROJECT OR ENDEAVOR INITIATED WITH ANOTHER USER. IF YOU HAVE A DISPUTE WITH ANOTHER USER, YOU AGREE THAT CATCHAFIRE IS NOT REQUIRED TO ASSIST YOU IN THE DISPUTE.
CATCHAFIRE EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES AND THE SITE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CATCHAFIRE MAKES NO WARRANTY THAT THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, OR WILL BE TIMELY, SECURE, CURRENT, ACCURATE, COMPLETE, OR ERROR-FREE, OR THAT THE RESULTS OBTAINED BY USE OF THE SITE AND/OR SERVICES WILL BE ACCURATE OR RELIABLE.
YOU UNDERSTAND AND AGREE THAT YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY WITH RESPECT TO ANY DEFECT IN OR DISSATISFACTION WITH THE SITE AND/OR SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE AND/OR SERVICES.
CATCHAFIRE'S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SITE AND/OR SERVICES OR THIS AGREEMENT ARE LIMITED TO $200.
CATCHAFIRE DISCLAIMS ALL LIABILITY FOR, AND YOU HEREBY AGREE THAT CATCHAFIRE SHALL NOT BE LIABLE FOR ANY (1) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (2) LOSS OF OR DAMAGE TO REPUTATION OF YOU OR ANY THIRD PARTY, (3) LOSS OF INFORMATION OR DATA, (4) USE, INABILITY TO USE, INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR SERVICES, (5) LINK PROVIDED IN CONNECTION WITH THE SITE OR SERVICES, (6) DELETION, MISDELIVERY, FAILURE, OR UNTIMELINESS IN POSTING OR STORING ANY INFORMATION, OR (7) MATTERS OTHERWISE RELATED TO YOUR USE OF THE SITE OR SERVICES.
What this means: Our Site and Service are offered as-is and we limit our liability as much as legally allowed. Please read the whole section as the provisions may affect your rights.
7. TERM AND TERMINATION
This Agreement becomes effective once you use our Site or register for our Service, and will remain in effect until this Agreement is terminated by us. If you wish to terminate your account send us an email at [email protected]. However, we reserve the right to remove your account at any time, for any reason.
What this means: This Agreement becomes effective once you begin using our Site or Services.
8. SPECIFIC TERMS CONTROLLING THE VOLUNTEER SERVICE
  • Continued Use. If you complete a volunteer project, you agree not to engage the same nonprofit organization in subsequent volunteer projects without first making a best effort to use Catchafire to find a volunteer project with that nonprofit organization.
  • No Guarantees. The Volunteer Service does not guarantee a volunteer match or placement.
  • Cancellation. You agree to notify Catchafire immediately in writing by emailing [email protected] if you need to terminate your volunteer project for any reason. If you do not notify us and fail to complete such project, we reserve the right to terminate your account.
  • Volunteer Service Policies. You agree to abide by all other Catchafire policies and Agreements regarding your Volunteer Service.

What this means: When you use our Volunteer Service there will be specific guidelines controlling your use of the Volunteer Service.

9. SPECIFIC TERMS CONTROLLING THE NONPROFIT SERVICE
  • Continued Use. If you complete a volunteer project with a volunteer, you agree not to engage the same volunteer in subsequent volunteer projects without first making a best effort to use Catchafire to engage that volunteer for a volunteer project.
  • No Guarantees. The Nonprofit Service does not guarantee a volunteer match or placement.
  • Cancellation. If you wish to cancel our Nonprofit Service you must notify us immediately at [email protected]. We may suspend or terminate your account at the time of cancellation. You may be charged for cancelling your account.
  • Nonprofit Service Policies. You agree to abide by Catchafire’s policies regarding the Nonprofit Service, including payment terms and obligations.

What this means: When you use our Nonprofit Service there will be specific guidelines controlling your use of the Nonprofit Service.

10. SPECIFIC TERMS CONTROLLING THE TALENT SOLUTIONS SERVICE
  • No Guarantees. The Talent Solutions Service does not guarantee volunteer matches or placements.
  • Reporting Accuracy. You agree that the accuracy of data reported to you through the Site or Services represent a reasonable effort and are not guaranteed to be completely accurate. You agree that Catchafire will not be liable for any damages arising from use or reliance on the data.
  • Notification of Changes. You agree to notify Catchafire of any changes that may affect Catchafire, others, or your use of the Site or Services, such as the departure of a volunteer from your group.
  • Talent Solutions Service Policies. You agree to abide by Catchafire’s policies regarding the Talent Solutions Service.

What this means: When you use our Talent Solutions Service there will be specific guidelines controlling your use of the Talent Solutions Service.

11. SPECIFIC TERMS CONTROLLING THE STRATEGIC PARTNERSHIPS SERVICE
  • No Guarantees. The Strategic Partnership Service does not guarantee volunteer matches or placements.
  • Reporting Accuracy. You agree that the accuracy of data reported to you through the Site or Services represent a reasonable effort and are not guaranteed to be completely accurate. You agree that Catchafire will not be liable for any damages arising from use or reliance on the data.
  • Notification of Changes. You agree to notify Catchafire of any changes that may affect Catchafire, others, or your use of the Site or Services, such as the departure of a volunteer from your group.
  • Strategic Partnership Service Policies. You agree to abide by Catchafire’s policies regarding the Strategic Partnership Service.

What this means: When you use our Strategic Partnership Service there will be specific guidelines controlling your use of the Strategic Partnership Service.

12. GENERAL TERMS
  • The Site and any Services may be modified, updated, interrupted, suspended, or discontinued at any time without notice to you or liability to Catchafire. If you object to any modifications, your sole recourse is to stop using the Site or Services. Continued use of the Site or Services following modifications shall indicate your acknowledgement of such modifications and agreement to use the Site and Services as modified.
  • The Terms of Use and Catchafire’s Privacy Policy contain the entire agreement between you and us regarding the use of the Site, and supersede any prior agreement between you and us regarding the use of the Site. Notwithstanding the foregoing, your use of the Services may be subject to other agreements entered into between you and us. In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.
  • Any failure on Catchafire’s part to enforce any provision of the Terms of Use does not constitute a waiver of such provision.
  • When you visit the Site, or send us emails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
  • Pursuant to California Civil Code Section 1789.3, any questions about pricing, complaints, or inquiries about Catchafire must be addressed to our agent for notice and sent via email to: [email protected]. California users are also entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
  • The "What It Means" clarifiers are only intended to help assist in the readability of this Agreement. The "What It Means" provisions are not part of the Agreement, are not intended to clarify or assist in interpreting any provision in this Agreement, and do not impart any binding or contractual obligations or responsibilities to either Party.

Last Updated: December 16, 2019