Careers

We hire individuals who are motivated to change the world. We seek diverse, mission-driven professionals who embody our values of 100% responsibility, entrepreneurial leadership, growth mindset, radical candor, and mindfulness. Our people are on a constant pursuit of professional and personal growth, and believe that time spent on high-value activities can ignite positive social change.

We are at the intersection of many worlds (for-profit and nonprofit; purpose and business; talent development and corporate social responsibility), and we seek to break down the barriers between these silos to allow talent and resources to flow more freely.

We’re searching for teammates who will help realize our mission. We are an ego-free, passionate, and collaborative team striving to make giving your skills commonplace. Our company culture– a blend of social enterprise, tech startup, and classroom laboratory– gives our employees a unique opportunity to create a more equitable, efficient and effective social good sector, and a more compassionate world.

Open Positions

*Due to the high volume of applications we receive, we cannot guarantee a response to your application. Please expect to hear from us if we are considering you for the role.

Vice President, Foundation Accounts

About the Role

The Vice President, Foundation Accounts will be a senior leader for a major revenue driving team at Catchafire during a period of aggressive growth and transformation. Reporting to the SVP of Foundation Accounts, the VP will be responsible for growing the Customer Lifetime Value of a portfolio of Catchafire’s foundation partnerships. This individual will partner closely with the Strategic Partnerships team as we shape our partner and regional expansion strategies and will then be responsible for realizing that strategy with specific partners in his or her portfolio. In addition, the VP will be at the forefront of how we transform our workflow, systems and programming to ensure that we are delivering maximum impact for our partners and nonprofits while creating efficiencies in our service delivery. The VP will oversee a team of 3-4 to start, and we anticipate the team will grow.

You Will be Expected To:
  • Manage and Grow a Portfolio of Partnerships
    • Manage and grow a portfolio of approximately 15-20 of our largest and most impactful partnerships with grantmaking foundations. You will oversee and become the expert on leading foundations in the United States and globally, who are focused on community building, supporting local philanthropy, and elevating nonprofit organizations and ecosystems to achieve impact.
    • Responsible for program success and delivery, meeting and exceeding expectations set with our clients in order to build measurable impact for our foundation partners and the communities and cause areas they serve.
    • Secure maximum at/above goal renewal revenue for portfolio with no contract time gaps. This includes overseeing and enabling client renewal discussions which will often include ensuring mindset alignment and the positioning of expansion opportunities and program design innovations. Goal is 100% renewal of portfolio.
    • Build, deepen and grow client relationships across all levels of the organization, including senior and executive leadership, in support of long-term partnerships and the maximization of revenue opportunities. Build lasting and deep relationships with our partners and set the partnership up for long-term success and growth.
    • Collaborate closely with Strategic Partnerships teammates to unlock revenue potential of key communities and ecosystems.
    • Steer the strategy and implementation of pricing across your entire portfolio, including the evolution of unique structures like regional collaboratives.
    • Regularly travel to clients across the country for meetings and workshops.
  • Manage and Grow a Team of Talented Individuals
    • Lead and build a rapidly growing team of Account Managers. You will start with 3-4 Account Managers as direct reports, and you will need to hire as Catchafire is growing quickly.
    • Provide outstanding people leadership and coaching to the Foundation Accounts team, working with team members on the success of their portfolios and how they continue to develop their skills and grow in their roles and with the organization.
    • Clearly define the role and responsibilities of your direct reports and ensure that they have clarity on what they are expected to deliver and how they are expected to work. This includes providing ongoing development feedback and coaching.
    • Deeply understand the functional responsibilities of the team to deliver strong partner programs and growth and continuously seek ways to optimize and innovate on our service delivery. You will be joining at a time of significant evolution in our service delivery model, including the creation of new centralized roles and the development of more automated solutions.
  • Advance Catchafire’s Thought Leadership and Sector Relationships
    • Build, deepen and grow relationships in the sector that strengthen Catchafire’s foundation partnerships, brand equity and ability to grow revenue
    • Cultivate relationships with existing foundation clients so that they serve as advocates, ambassadors and connectors for us
    • Conceive of and lead innovative and compelling convenings of foundation leaders (i.e., a Summit, monthly dinners) to position Catchafire as a thought leader on capacity building and civic engagement
Attributes
  • Drive growth through strong relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You know how to effectively sell-in a vision and are able to navigate complex pricing and structuring discussions to ensure that the proper balance of relationship and revenue is created and maintained. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Set and execute a vision: You can see the long-term vision for the program and account based on where Catchafire is headed, and you are able to identify the steps and plan the path to get there. You are often the person that sees opportunities before anyone else, and you bring your team and client along with you because you can visualize the way forward.
  • Structured delegator and project manager: You are highly skilled at managing cross-functional projects to fulfill client objectives. You give clear, well-defined assignments, and you effectively manage people to own significant responsibilities and hold them accountable. An effective leader in this role can engage their team without falling into destructive micro-management, going deep while still conveying respect for team members and commitment to team members making and owning decisions.
  • Intentional leader: Over the years you have developed an effective and intentional leadership style that is true to your own personality. You are a leader who believes that you are both a teacher and a student. Some may call you a “servant leader,” but you know there is much more to it than that. You manage to people’s strengths, and your goal is to help them become the best they can be. You teach people how to “own” their work, and you do not need to micro-manage because you are sponsoring A players. You only build A teams, and you know what an A team is because you have learned the hard way in building and managing B teams.
  • Effective communicator: You lead through listening, dialogue, and debate. You begin by asking rather than telling the client. You make the client feel heard, and in so doing, you gather information to help address the client’s need more effectively. You create a sense of mutual accountability, build team spirit, and follow up effectively to ensure momentum and create trust with your team through consistent behaviors.
  • Creatively solve problems working backwards from the objective: You arrive quickly at an understanding of the client’s objectives and the root causes behind an issue, including any issues that might be in tension with one another. You solve the problem in a resourceful, analytical way that is in service to Catchafire but also meets the client’s own business objectives. You can drive this kind of problem solving in real time, working with clients or others to help them see the implications of their objectives for what needs to be done.
  • Synthesize the big picture: You take in many inputs to form an understanding of “what’s really happening,” and you know how to get above that complexity and simplify it for others. You are able to bring together numbers, stories, and plans to give others a clear and vivid picture of what’s happening, what matters, and what choices are on the table to take action.
Experience / Background

You must have:

  • 12-15 years of relevant work experience, including extensive experience managing and growing a portfolio of partnerships
  • Track record of leading and successfully coaching high performing teams
  • Excellent written and verbal communication skills
  • Excellent creative problem solving and critical thinking ability
  • Excellent relationship building skills and EQ
  • Excellent collaboration skills
  • Experience in philanthropy
Compensation & Benefits
  • Competitive salary commensurate with experience
  • Comprehensive benefits
How to Apply

If our values resonate with you, email your resume and a link to your portfolio to careers@catchafire.org. Please specify "Vice President, Foundation Accounts" in the subject, and please include short answers to the following questions:

  1. Why do you want to work at Catchafire?
  2. What does it take to build a strong team culture?

General Applications

If you’re passionate about the Catchafire team, but don’t see a clear role for you, we’d still love to hear from you. Email your resume to careers@catchafire.org. Please specify "General Application” in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) What is your personal philosophy on work? (3) How will your unique skill set elevate the Catchafire team?

All Catchafire roles unless otherwise stated are based in New York City.

VP, Strategic Partnerships

About the Role

Catchafire’s Strategic Partnerships team is the key revenue driver of the company and supports Catchafire’s mission by accelerating the adoption of Catchafire by grantmaking foundations, philanthropic institutions, companies and, ultimately, professionals and nonprofits.

We generate opportunities via thought leadership and key relationships. The essence of your role will be to forge new business partnerships and shepherd our high quality leads all the way to close. This includes developing sophisticated and effective proposals, managing a robust pipeline, cultivating relationships, and effectively communicating the value of Catchafire to strategic stakeholders in complex organizations.

Your success in this role will require you to operate effectively as a stellar enterprise sales person and an extraordinary problem solver, project manager, and team player.

Responsibilities
  • Lead large, complex deals from start to finish
    • Efficiently and effectively create and cultivate leads that translate into qualified opportunities
    • Shepherd qualified leads to close by selling strategically through a complex organization
    • Develop the arc of the sale and seamlessly lead client stakeholders along the way
    • Develop pricing, deal structure, proposal, and presentations to drive forward the sale
    • Negotiate terms and close
  • Serve as an individual contributor, though with some opportunities to mentor and train junior members of the sales team
  • Collaborate with the Product, Tech, and Accounts Teams to continually improve the design of our solution and contribute to the setting of Company strategic objectives to best serve our long-term mission
  • Strategically cultivate relationships within the foundation sector so that they serve as advocates, ambassadors and connectors for us
  • Conceive of and lead innovative and compelling convenings of foundation leaders (i.e. a Summit, monthly dinners, etc) where Catchafire is a thought leader on capacity building and civic engagement
  • Translate industry knowledge and a keen understanding of sector challenges into opportunities and strategic new initiatives for Catchafire
  • Be an active leader at the company-wide level, sharing insights and learnings and helping to shape our offering to meet the philanthropic and nonprofit sector's needs
Attributes
  • Partnership builder: You have demonstrated ability to create demand and sustain relationships for a visionary product or service. You are often regarded as a thought leader.
  • Manage through relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You can effectively read people to know what is going on in the room in order to calibrate the level of interaction in a variety of scenarios. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Entrepreneurial: You maximize the resources around you to chart a path to the goal.
  • Set and execute a vision: You can see the long-term vision for the program and account based on where Catchafire is headed, and you are able to identify the steps and plan the path to get there. You are often the person that sees opportunities before anyone else, and you bring your team and client along with you because you can visualize the way forward.
  • Keep many balls in the air: You are efficient and organized. You can take in a range of events at different levels of urgency and importance, formulate responses, and keep progress going on many fronts at once.
  • Intentional leader: Over the years you have developed an effective and intentional leadership style that is true to your own personality. You are a leader who believes that you are both a teacher and a student. Some may call you a "servant leader," but you know there is much more to it than that. You manage to people’s strengths, and your goal is to help them become the best they can be.
Experience / Background

Must Have:

  • You have 10+ years of relevant experience and a strong proven track record of closing complex deals and building strategic client relationships
  • Commitment, experience or interest in the social good sector
  • Demonstrated proficiency in developing and executing a prospecting and outreach strategy
  • Experience that establishes an intuitive understanding of how large organizations work and an ability to quickly speak the language of different companies and/or large foundations. Ideally, both
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Exceptional presentation and verbal and written communications skills

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "VP, Strategic Partnerships" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) Please describe a sale or partnership that you led from start to finish that you would describe as “transformative”, “radical”, or otherwise particularly challenging to communicate effectively. Please include an explanation of why you feel that your example fits this criteria. This position is based in New York City.

Senior Director, Strategic Partnerships

About the Role

Catchafire’s Strategic Partnerships team is the key revenue driver of the company and supports Catchafire’s mission by accelerating the adoption of Catchafire by grantmaking foundations, philanthropic institutions, companies and, ultimately, professionals and nonprofits.

We generate opportunities via thought leadership and key relationships. The essence of your role will be to forge new business partnerships and shepherd our high quality leads all the way to close. This includes developing sophisticated and effective proposals, managing a robust pipeline, cultivating relationships, and effectively communicating the value of Catchafire to strategic stakeholders in complex organizations.

Your success in this role will require you to operate effectively as a stellar enterprise sales person and an extraordinary problem solver, project manager, and team player.

Responsibilities for the Senior Director
  • Lead our most innovative deals with high-profile clients from start to finish:
    • Shepherd qualified leads to close by selling strategically through a complex organization
    • Develop the arc of the sale and seamlessly lead client stakeholders along the way
    • Develop pricing, deal structure, proposal, and presentations to drive forward the sale
    • Negotiate terms and close
  • Serve as an individual contributor, though with some opportunities to mentor and train junior members of the sales team
  • Instill a culture of learning and innovation throughout the sales team
  • Work with the Product, Tech, and Accounts Teams to continually improve the design of our solution to meet Catchafire’s strategic objectives and best serve our long-term mission
  • Work closely with the Enterprise Accounts Team to set up the new client for success; work with the Enterprise Accounts Team to strategically position the account for renewal
  • Represent Catchafire at conferences and events as a speaker, panelist, or facilitator to improve build on our thought leadership
Attributes
  • Visionary: You have demonstrated ability to create demand and sustain relationships for a visionary product or service. You create trust through your thought leadership and build partnerships with authenticity.
  • Manage through relationships: You understand what it takes to get things done in a complex organization with many decision makers, and you are able to motivate different individuals up and down an organization to take action. You can effectively read people to know what is going on in the room in order to calibrate the level of interaction in a variety of scenarios. You see opportunities via relationships; you create a sense of mutual accountability, inspire action, and follow up effectively to ensure momentum.
  • Entrepreneurial: You maximize the resources around you to chart a path to the goal.
  • Keep many balls in the air: You are efficient and organized. You can take in a range of events at different levels of urgency and importance, formulate responses, and keep progress going on many fronts at once.
  • Structured delegator: You give clear, well-defined assignments, and you rely on people to own significant responsibilities, and you hold them accountable. Your scope is less of a manager and more of a “player-coach” and deeply engaged cross-collaborator who is probing issues and execution rigorously and ensuring that systems and processes are in place to service clients. An effective leader in this role can engage their team without falling into unconstructive micro-management, going deep while still conveying respect for team members and commitment to team members making and owning decisions.
  • Visualize path to goal: You are extremely strategic. You understand how decisions get made, you can take in multiple inputs at the same time, and you evaluate what choices are on the table in order to take action and chart a path forward. You are a seasoned project manager.
Experience / Background

Must Have:

  • You have 8+ years of relevant experience and 5+ years of closing complex, transformative deals and building strategic client relationships
  • Commitment, experience or interest in the social good sector
  • Demonstrated proficiency in developing and executing a prospecting and outreach strategy
  • Experience that establishes an intuitive understanding of how large organizations work and an ability to quickly speak the language of different companies and/or large foundations. Ideally, both
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Exceptional presentation and verbal and written communications skills

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Senior Director, Strategic Partnerships" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) Please describe a sale or partnership that you led from start to finish that you would describe as “transformative”, “radical”, or otherwise particularly challenging to communicate effectively. Please include an explanation of why you feel that your example fits this criteria. This position is based in New York City.

Manager, Nonprofit Engagement

Essence of the Role

The Manager, Nonprofit Engagement strengthens our relationships with nonprofit members, pulls new nonprofits to Catchafire, and acts as a nonprofit subject matter expert. You are the face and voice of Catchafire for our nonprofit users, drawing people to you and to Catchafire. You will do this in several ways: (1) help to onboard our nonprofit grantees (2) support our Foundation Accounts team by facilitating and leading community events and cultivating relationships with our nonprofits (3) elevating the Engagement team by bringing your creative ideas and innovations.

Responsibilities
  • Act as a professional and enthusiastic ambassador of Catchafire
  • Run nonprofit information sessions to introduce new users to Catchafire
  • Identify and cultivate relationships with high performing nonprofit leaders in our community to leverage for case studies, speaking engagements, and feedback
  • Speak with individual nonprofit leaders to understand their challenges and recommend Catchafire solutions
  • Represent Catchafire at conferences and events
  • Write stories, case studies, and impact reports about our nonprofits’ success
  • Participate in the creation and management of topical webinars to increase nonprofit success on Catchafire
  • Up to 50% travel time (mostly US-based) required
Key Attributes
  • Storyteller: You can weave a captivating story, and tell your own nonprofit story in an authentic and compelling way. You can do this both in front of a group and through a carefully crafted written story.
  • Evangelist: You enjoy influencing and convincing anyone to come along with you on your journey. You convey such a passion when you speak that when you’re done, people will ask if you founded Catchafire!
  • Effective Relationship Builder: You’ve never met a person you can’t see the good in, and you are able to build instant trust and credibility. You’re as comfortable interacting with a room full of college students as you are with the director of a national foundation.
  • Energized by being on the move: You want a role that allows you to travel to anywhere from 2-5 locations in a month - you’re not ready to sit still. However, when you're back in the office, you know how to focus on leading projects and tasks that further our mission.
Experience / Background

You must have:

  • 7+ years of relevant experience
  • Strong experience in/understanding of the nonprofit sector and its challenges
  • Experience building community and engaging others
  • Comfort with presentation and facilitation
  • Excellent verbal and written communication skills
  • Proven ability to manage multiple projects at a time
  • Experience with both live and virtual events preferred

We’d love to see (but don’t require):

  • You’ve got a passion for and skillset in a particular skill area (websites/technology, marketing or design, strategy, finance & operations)
  • You’re passionate about and knowledgeable in a particular nonprofit cause area (environmental, arts, education
  • You have project management experience
  • You’re a Catchafire nonprofit user

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Manager, Nonprofit Engagement" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) If you needed to teach skills to nonprofits, what would you be an “expert” in?

This position is based in New York City, but you can work remotely after one year if you live near a major U.S. airport.

Program Coordinator

About the Role

As the Program Coordinator, you will partner with our Account Managers, the primary owners of our client relationships. Together you will build and sustain long-lasting program success with our Foundation clients who help bring Catchafire to thousands of organizations world-wide and deliver on our critical mission to transform the nonprofit sector.

You will work collaboratively with Catchafire teammates across accounts, marketing, business development, product and tech. The person best suited for this role is naturally organized, has excellent interpersonal and communication skills, has exceptional attention to detail and is a master project manager. You have a desire to learn about program design and implementation, client management, marketing strategy, and tech and product development.

You will have the opportunity to take part in helping Catchafire shape a new function in service of our critical mission. This role will report to our Program Delivery Lead.

Responsibilities
  • Own pre-launch and launch activities for all Foundation programs, liaising with internal teams including Product, Marketing, Customer Success and User Engagement teams.
  • Monitor progression of programs to ensure we’re meeting engagement goals and organizations are getting the most out of Catchafire.
  • Collaborate with end-user teams to develop strategies and tactics to drive additional engagement for programs not meeting performance expectations.
  • Deliver regular quantitative reporting to Account Managers to help fuel their touchpoints with clients.
  • Assist in the identification and collection of success stories that help our clients understand the underlying impact our service delivers to their organizations.
  • Manage reporting and presentation templates to ensure consistency across accounts.
  • Research and understand the nonprofit ecosystem related to new programs to ensure we’re setting partners up for success.
Attributes
  • Systems-thinker: You work methodically and like to create appropriate and effective systems and processes to help you and your team accomplish goals efficiently.
  • Master Project Manager: You are able to organize project tasks, assemble the team and engage stakeholders from start to finish. You know when and how to manage across teams to get the job done.
  • Unwavering attention to detail: You understand the professional standards that our clients expect, and you hold yourself and your teammates to a high bar of delivery. You ensure that every piece of work that is produced under your watch is excellent.
  • Collaborator: You are empathetic and supportive, thriving in a team-focused environment. You take the time to communicate with brevity and clarity and always bring a mix of open-mindedness and radical candor to make ideas, executions and teammates better.
  • Do what it takes attitude: No task is too small or arduous if it is in service of the larger mission. You are hungry for responsibility and can see how tiny pieces of work elevate an overall experience.
Experience / Background

You must have:

  • Min 3+ years of relevant work experience supporting client facing, partnerships or program teams
  • Comfort pulling, analyzing and visualizing data
  • Material project management experience
  • Acumen with presentation, spreadsheet, data and task management tools
  • Excellent creative problem solving and critical thinking ability

It would be nice if you had:

  • Experience in nonprofit or philanthropy
  • Experience working with analytics, marketing and/or technology teams
Compensation & Benefits:
  • Competitive salary commensurate with experience
  • Comprehensive benefits

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Program Coordinator" in the subject line, and include short answers to the following questions:

  • Why do you want to work at Catchafire?
  • What does it take to be a great team player?

This position is based in New York.

Head of Platform

About the Role

Are you a mission driven technology enthusiast looking to leverage your skills to generate massive social impact? Catchafire is looking for a senior leader to run the operations, people management and strategic direction of our Platform function - a team of technologists, designers and product managers responsible for our core digital product Catchafire.org.

Catchafire makes it easy for anyone to use their talents for good and provides nonprofits with access to skills-based volunteers who are professionals in their domain. It's an exciting time here at Catchafire as we double-down on our goal to develop top-of-the-line products and launch them successfully to our audience of passionate volunteers and inspiring nonprofits.

Our dream candidate is curious and hungry, has a user-first disposition and a track record of leading iterative product development in an Agile environment. The ideal candidate has a proven history of leading multidisciplinary teams, expertise in building best-in-class digital products and a strong point-of-view on the future of technology.

Responsibilities
  • Own the strategic vision of our core Catchafire.org marketplace
  • Strategically and functionally lead our technology team including product management, user experience, engineering and quality assurance
  • Support an inclusive product culture by facilitating information sharing and inputs from across the organization as we evolve the product offering together
  • Support the scaling of our revenue focused teams through the user of systems and technology as we grow our customer base year over year
  • Collaborate with the CEO, CPO, COO, and accounts, BD and finance function leads to drive strategic decision-making and foster a strong values-driven company culture
Attributes
  • Passion for people management & mentorship: You believe people management is a privilege and take pride in building strong, empowered teams who work creatively and autonomously to drive against company mission.
  • Orientation toward systems thinking: You have a knack for building scaled team cultures rooted in the smart use of systems and technologies to drive collaboration and execution.
  • Alignment with Catchafire mission & values: You want to spend your time driving social impact through technology and do so in a way that enables a growth and life balance for you and your teams.
  • Strong technology POV & strategic vision: Your finger is on the pulse of the best-in-class technologies and products available in the marketplace for digital consumers and you have a vision for how technology can shift the social sector.
Experience / Background

Must Have:

  • 10+ years related experience at a technology or technology-driven company.
  • Proven history of leading multi-disciplinary teams including but not limited to technical architects, developers, UX designers, product manager, data analysts and quality assurance analysts.
  • Experience working directly with executive and leadership teams to drive company vision and product offerings.
  • Track record executing in a fast-paced, agile environment.

Nice to Have:

  • Saas - experience working with Saas model platform or related digital workflow tool.
  • Marketplace - experience with dual-sided marketplace platforms.
  • Sector - experience working on digital product for nonprofit end-users.
  • Technical - experience guiding architecture, optimization and evolution of our technology stack and more competently manage managers on the technology team.

If our values resonate with you, email your resume to careers@catchafire.org. Please specify "Head of Platform" in the subject line.

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