Website Technical Updates

Help Human Service Forum improve their website's functionality by performing updates and/or fixes and educating them on how to resolve minor issues.
Human Service Forum
Holyoke, MA, USA
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Human Service Forum
Holyoke, MA, USA

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Posted June 4th

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Project details

What we need
  • Updates and/or fixes to Organization’s existing website (e.g., bug fixes, plugin or widget integration, etc.)
  • Training for up to 3 Organization staff members on how to resolve minor issues going forward (if applicable)
Additional details

HSF uses Wordpress for our website. We have just had an update and the wonderful designer we worked with has let us know that we have many plug ins and updates that need to be addressed. Our site is currently very slow and bogged down with things that may not even be in use. We are hoping to connect with someone who can give us the necessary tips to maintain moving forward.

What we have in place
  • We currently have a completed website audit, which should make it easy for you to get started. We also have 3 people who can answer questions, and the ability to provide any other information you need.
How this will help
This project will save us $3,757 , allowing us to provide trainings for individuals and organizations at low cost, making quality training available for all sized organizations.

HSF is currently working with a marketing consultant to expand our reputation in our field outside of our immediate geographic area. By doing this, we will be able to connect with more human service professionals looking for professional development. One primary tool we will be using is our website, therefore, we need to make sure that it is fully optimized.

Project plan

P
Prep: Share Scope of Updates
  • Volunteer Manager shares link to existing website with Professional
  • Volunteer Manager provides list of required updates or issues to resolve
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
1
Milestone 1: Kick-Off Meeting
  • Volunteer Manager and Professional connect to discuss requested updates and/or fixes, and agree on a project timeline
  • Volunteer Manager provides Professional with credentials to access the website admin portal
2
Milestone 2: Review Updates
  • Professional makes the requested updates and/or fixes to the website (if available, the changes should be made in a test or development environment first)
  • Volunteer Manager reviews each update or fix, and reports any remaining issues to the Professional (e.g., new bugs that were created by the updates, etc.)
3
Milestone 3: Implementation of Updates
  • Professional implements updates and/or fixes to the live website
  • Professional troubleshoots any issues that may arise immediately after implementing changes on the live site
4
Milestone 4: Training (Optional)
  • If requested, Professional trains up to 3 team members on how to update site and resolve minor issues going forward
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About the org

Human Service Forum
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Posted by
Becca C.

Executive Director

Our mission

The mission of the Human Service Forum is to use training and networking to strengthen the capacity of its members to better address the needs of the people they serve throughout the Pioneer Valley.

Testimonials

William has been a wonderful asset to HSF. He is a very hard worker and very knowledgeable in the ways of website coding. He has made a HUGE difference on the back end of our website. It is much more user friendly for the staff as well as for people coming to use our site. William is the kind of person who puts his all into the work that he does and we could not be more grateful. If you are looking for someone to trouble shoot and to brainstorm new ideas, you could not possibly go wrong.
Becca C.
Becca C.

Executive Director

Website Technical Updates Project

(No testimonial has been submitted by William)
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