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Flexible Tech Support

Help Tax-Aid with critical technological needs over the course of 4 weeks, in areas like tools set up and implementation, systems auditing, or process updates.
Tax-Aid
San Francisco, CA, USA
Tax-Aid
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Tax-Aid
San Francisco, CA, USA

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Cause
Human services
Skills
Database administration Information technology

Posted October 1st

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Flexible Tech Support

Project details

What we need
  • Ongoing technological advisory for 10-15 hours over the course of 4 weeks
  • Support may include: tools set up and implementation, systems auditing, process updates
  • Note: We devised this project to connect nonprofits and volunteers for more flexible, more immediate impact. We strongly suggest you start with 4 weeks and decide from there if you'd like to continue working.
What we have in place
  • We need your techie skills to help us identify a client appointment solution that includes an automated phone system. Currently clients call or email us and it requires a lot of back and forth. Can you help us solve this problem with an elegant low or no cost solution?
How this will help
This project will save us $2,355 , allowing us to help even more people with low income

The administrative burden of emailing and calling clients is time consuming. We need a better solution.

Project plan

P
Prep: Information Sharing & Goal Setting
  • Volunteer Manager provides an outline of current state of tech capacity and needs at the organization
  • Volunteer Manager provides overview of an ongoing tech capacity and need they have over the next 2-4 weeks
  • Volunteer and Volunteer Manager align on the scope of ongoing support that the Volunteer will provide to address this need
1
Step 1: Ongoing Support
  • Volunteer delivers ongoing support according to determined outline
  • Weekly check-ins to ensure support is being offered as agreed upon by both parties
2
Step 2: Training & Offboarding
  • Volunteer provides any relevant training to the Volunteer Manager to help them continue work, as necessary, after 4 weeks
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About the org

Tax-Aid
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Causes
Human services Community & economic development
Posted by
Jill S
Jill S.

Executive Director

Our mission

Through skilled volunteers, Tax-Aid provides year-round free tax services to strengthen our San Francisco Bay Area community.

Testimonials

Read the Impact Story
Uday helped research various technical solutions for us.
Jill S.
Jill S.

Executive Director

Flexible Tech Support Project

(No testimonial has been submitted by Uday Kumar)
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