Tech Systems Review

Help NAESM, Inc. understand how to optimize their technical infrastructure to improve their operational efficiency, and lower their overall IT costs.
NAESM, Inc.
Atlanta, GA, USA
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NAESM, Inc.
Atlanta, GA, USA

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LGBTQ+

Posted August 6th

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Project details

What we need
  • An assessment of Organization's IT infrastructure including costs, speed, reliability and security
  • Advice on various IT services and the cost-benefit associated with each option
  • Potentially more efficient and secure services
  • Note: This does not include tech systems set up or implementation
Additional details

We are having great difficulty with our agency tech--internet speed and reliability at our two sites; frequent undelivered emails; fears about the adequacy of our backup solution, etc. We need an assessment and some recommendations to improve our agency tech systems which we rely on now more than ever due to COVID-19 and the need for remote working and virtual service delivery.

What we have in place
  • We can provide information on our current IT infrastructure, IT services cost, and our IT infrastructure issues. We can also provide access to our IT infrastructure.
How this will help
This project will save us $8,001 , allowing us to continue to provide services in a COVID-19 era. We wouldn't be able to make this assessment and subsequent improvements without volunteer support, as we do not have the budget to pay for it ourselves.

Our operations already relied heavily on IT for service delivery, data tracking and analysis, program evaluation and quality improvement. Now, in a COVID-19 era, we are even more dependent on IT for direct service delivery. IT is mission critical to our ability to provide tele-health, virtual prevention & education, and social media outreach and education.

Project plan

P
Prep: Information Gathering
  • Volunteer Manager describes current tech resources
  • Volunteer Manager describes the tasks and behaviors the Organization needs to complete regularly, and any associated technological constraints
  • Volunteer Manager conveys any budget considerations that might apply
1
Milestone 1: Analysis & Recommendations
  • Professional assesses current tech resources and stated needs
  • Professional provides a list of recommended actions, along with estimated costs to implement and an assessment of how critical each item is
  • Volunteer Manager provides feedback, which is incorporated
2
Milestone 2: Final Deliverable
  • Professional provides revised list of recommendations, along with cost estimates and preferred vendors to use for implementation
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About the org

NAESM, Inc.
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Posted by
Alvan Q.

Executive Director

Our mission

The mission of NAESM is to provide national and local leadership to address the myriad health and wellness issues confronted by black gay men through advocacy, services, and education.

Testimonials

Hari was extremely helpful. He made complex tech issues understandable for me, and gave sound advice, which we implemented to great effect.
Alvan Q.
Alvan Q.

Executive Director

Tech Systems Review Project

Enjoyed working with Alvan.
Hari A.
Hari A.

Volunteer

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