Website Audit

Help Michigan Center for Clinical Systems Improvement assess whether or not their current website is optimally supporting its mission and goals, and outline the scope for needed changes and improvements.
Michigan Center for Clinical Systems Improvement
Grand Rapids, MI, USA
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Michigan Center for Clinical Systems Improvement
Grand Rapids, MI, USA

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Posted June 25th

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Project details

What we need
  • Feedback on the current website’s layout, user functionality, mobile-friendliness, visual design, content, and other key features
  • Clear articulation of the Organization’s goals for the website
  • Recommendations for improvements to help achieve the Organization’s desired goals
  • Note: If you are looking for a more specific, in-depth audit of your website's design and usability, try our Website Usability Audit project
Additional details

Our current website was designed by a contracted company. We maintain it internally with limited skills. There are no tags, information/design is challenging and the overall messaging is outdated/flat. We need a set of professional eyes to help us improve the usability, messaging and navigation. A big ask!

What we have in place
  • We currently have an individual who can make changes to the website., which should make it easy for you to get started. We also have an internal review of the website completed., and the ability to provide any other information you need.
How this will help
This project will save us $1,345 , allowing us to allocate funds to staffing development and potentially increase staffing to meet future needs.

The website is our face to the community. Having clear and impactful messaging will positively reflect our organization and services.

Project plan

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Prep: Goal Setting
  • Volunteer Manager provides overview of current website and any past analysis
  • Professional connects with Volunteer Manager for a brainstorming/overview session and gathers information on the Organization’s goals, target audiences and desired functionality or uses of the website
  • Professional and Volunteer Manager outline next steps and timeline for the project
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
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Milestone 1: Initial Review & Feedback
  • Professional reviews current website pages, site map, any past statistical research into site performance and available traffic data
  • Professional analyzes current site layout, visuals and content, and delivers a draft document detailing the strategies, objectives and recommended tactics for proposed changes to the website
  • Volunteer Manager reviews draft and provides feedback to the Professional
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Milestone 2: Final Website Audit
  • Professional delivers final strategy to the Organization after incorporating feedback, and provides recommendations for future overhaul or redesign efforts, based on staff capacity and budget
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About the org

Michigan Center for Clinical Systems Improvement
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Our mission

Mi-CCSI leads healthcare transformation through collaboration

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