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Process Improvement

Help Regional Theatre Of the Palouse Identify and implement process improvements to reduce cost, effort, errors, and other inefficiencies, and use defined metrics to measure their success.
Regional Theatre Of the Palouse
Pullman, WA, USA
Regional Theatre Of the Palouse
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Regional Theatre Of the Palouse
Pullman, WA, USA

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Cause
Arts & culture
Skills
Strategy consulting

Posted December 18th

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Process Improvement

Project details

What we need
  • Written recommendations to improve a specific process, including the controls necessary to maintain the revised process
  • An outline of key metrics for tracking how successful the process improvements are over time, with current-state benchmarks
Additional details

Our organization does not have a sick leave policy in place. We need help and advice on how to create a seamless policy that is fair and easily understood by all parties.

What we have in place
  • We have brainstormed and identified what our ideal sick policy would include. We also have a record of how we have handled illnesses in the past.
How this will help
This project will save us $7,888 , allowing us to focus resources on the heart of our mission to provide art and art education through quality theatre.

Having clear and fair expectations with the appropriate policies in place will allow our organization to grow and retain talent.

Project plan

P
Prep: Distribution of Materials
  • Volunteer Manager provides current state map or process assessment document and other relevant materials to the Professional (see the Process Assessment project if you do not have a current state map)
  • Professional connects with Volunteer Manager for a brainstorming/overview session on perceived inefficiencies and potential improvements
  • Volunteer Manager explains the key goals for the process improvement (e.g., reduced cost, errors, time, etc.)
1
Milestone 1: Research & Analysis
  • Professional review the documentation provided and requests clarification as needed
  • Professional performs any additional research and analysis, including interviews with key stakeholders if needed
2
Milestone 2: Draft Recommendations
  • Professional provides initial recommendation on process improvements, controls, and key success metrics
  • Organization provides feedback which the Professional incorporates
3
Milestone 3: Final Recommendations
  • Professional delivers a final document summarizing recommendations for process improvements and controls to maintain the new process
  • Professional provides an outline of the key metrics the Organization should track in order to measure success over time, as well as the current-state benchmark metrics
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About the org

Regional Theatre Of the Palouse
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Causes
Arts & culture Education Youth development
Posted by
Michael T
Michael T.

Artistic Director

Our mission

Promoting the Arts and Arts Education through quality theatre.

Testimonials

Read the Impact Story
Meg was such a delight to work with! She is attentive, reliable and willingly goes the extra mile to get the job done right. I highly recommend her as a business professional. Thank you, Meg, for making this project the fastest and easiest process to accomplish I have ever experienced on CATCHAFIRE.
Michael T.
Michael T.

Artistic Director

Process Improvement Project

(No testimonial has been submitted by Meg)
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