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Process Improvement

Help Big Brother Big Sisters Identify and implement process improvements to reduce cost, effort, errors, and other inefficiencies, and use defined metrics to measure their success.
Big Brother Big Sisters
Southlake, TX, USA
Big Brother Big Sisters
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Big Brother Big Sisters
Southlake, TX, USA

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Youth development
Skills
Strategy consulting

Posted February 23rd

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Process Improvement

Project details

What we need
  • Written recommendations to improve a specific process, including the controls necessary to maintain the revised process
  • An outline of key metrics for tracking how successful the process improvements are over time, with current-state benchmarks
What we have in place
  • We currently have a dedicated person to this project, which should make it easy for you to get started. We also have agency data, and the ability to provide any other information you need.
How this will help
This project will save us $7,888 , allowing us to change more lives for the better, forever.

The success of our organization depends on making sure we efficiently match kiddos with mentors. Without your help, we cannot increase the number of children we serve. Your skills will empower us to get a fresh look at an old process.

Project plan

P
Prep: Distribution of Materials
  • Volunteer Manager provides current state map or process assessment document and other relevant materials to the Professional (see the Process Assessment project if you do not have a current state map)
  • Professional connects with Volunteer Manager for a brainstorming/overview session on perceived inefficiencies and potential improvements
  • Volunteer Manager explains the key goals for the process improvement (e.g., reduced cost, errors, time, etc.)
1
Milestone 1: Research & Analysis
  • Professional review the documentation provided and requests clarification as needed
  • Professional performs any additional research and analysis, including interviews with key stakeholders if needed
2
Milestone 2: Draft Recommendations
  • Professional provides initial recommendation on process improvements, controls, and key success metrics
  • Organization provides feedback which the Professional incorporates
3
Milestone 3: Final Recommendations
  • Professional delivers a final document summarizing recommendations for process improvements and controls to maintain the new process
  • Professional provides an outline of the key metrics the Organization should track in order to measure success over time, as well as the current-state benchmark metrics
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About the org

Big Brother Big Sisters
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Causes
Youth development Education Human services
Posted by
William C
William C.

President

Our mission

Each time Big Brothers Big Sisters pairs a child with a role model, we start something incredible: a one-to-one relationship built on trust and friendship that can blossom into a future of unlimited potential. And thanks to the first-ever nationwide impact study of a mentoring organization, we have the facts to prove it.

Testimonials

Read the Impact Story
Very positive experience
William C.
William C.

President

Process Improvement Project

Wonderful organisation with a very big heart
William K.
William K.

Volunteer

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