Website Usability Audit

Help Rock County Public Health Department assess the usability of their website's interface and identify design and user experience improvements by comparing it against accepted best practices.
Rock County Public Health Department
Janesville, WI, USA
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Rock County Public Health Department
Janesville, WI, USA

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Posted April 12th

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Project details

What we need
  • An expert evaluation of the Organization’s website compared against usability best practices in order to assess an optimal user-friendly and intuitive layout.
  • Note: This project does not include feedback on website content - only usability
Additional details

Our content is written at a reader-friendly level

What we have in place
  • We currently have the website drafted. It is not branded yet and does not have a domain name currently. We are using this as a collaborative effort between local health systems, non-profits, and headed by the local health department. Project manager can help with guidance of questions and direction of the project. Target audience is both community members and organizations who will use data for grant writing and reporting. The data pages is what we want to audit for usability.
How this will help
This project will save us $5,665 , allowing us to maintain our budget and also meet needs of all community residents who use the website.

We hope to use this page as a local resource for data sharing to increase capacity of all grassroot organizations, coalitions, and organizations to reduce time needed searching for local data to justify their programming.

Project plan

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Prep: Distribution of Prep Materials
  • Volunteer Manager shares an overview of the website and describes the target audience and goals of the site
  • Professional and Volunteer Manager outline next steps and agree on project timeline
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
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Milestone 1: Initial Review & Feedback
  • Professional reviews the website interface and compares it against a list of widely recognized usability principles
  • Professional identifies a list of usability problems in the website interface, referencing designs that conflict with usability principles
  • Volunteer Manager reviews report and asks questions about areas for improvements
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Milestone 2: Final Website Review
  • Professional provides final report for the Organization outlining recommendations for website usability improvement
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About the org

Rock County Public Health Department
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Posted by
Christine S.

Public Health Strategist

Our mission

The Rock County Public Health Department is the catalyst that cultivates a spirit of wellness and improves the quality of life by promoting healthier lifestyles and environments through collaborative community partnerships.

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