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Process Improvement

Help Federation of Neighborhood Centers Identify and implement process improvements to reduce cost, effort, errors, and other inefficiencies, and use defined metrics to measure their success.
Federation of Neighborhood Centers
Philadelphia, PA, USA
Federation of Neighborhood Centers
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Federation of Neighborhood Centers
Philadelphia, PA, USA

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Cause
Community & economic development
Skills
Strategy consulting

Posted February 28th

Process Improvement

Project details

What we need
  • Written recommendations to improve a specific process, including the controls necessary to maintain the revised process
  • An outline of key metrics for tracking how successful the process improvements are over time, with current-state benchmarks
Additional details

Create workable organizational/workflow for a coalition of community organizers around youth homelessness
+Create clear digital communication channels between members of youth homelessness coalition
+Create clear channels for coalition to interface with public
+Create process of flow between on the ground work of organizers and trainings the coalition will offer to the local community around youth homelessness
+Support in auditing current website to reflect subsequent process changes

What we have in place
  • We currently have members, working groups, some funding, history, listserv, which should make it easy for you to get started. We also have strategic partnerships, and the ability to provide any other information you need.
How this will help
This project will save us $7,888 , allowing us to free up energy to search for sustainable funding and increase the ease and reach of our work

This project will allow the Philly Home 4 Youth Coalition to expand it's capacity and build on about a decade of work between youth with lived experience, direct service workers, and policy makers to make real change towards greater support for homeless youth. It would allow the Coalition to better partner with large systems and effectively make change.

Project plan

P
Prep: Distribution of Materials
  • Volunteer Manager provides current state map or process assessment document and other relevant materials to the Professional (see the Process Assessment project if you do not have a current state map)
  • Professional connects with Volunteer Manager for a brainstorming/overview session on perceived inefficiencies and potential improvements
  • Volunteer Manager explains the key goals for the process improvement (e.g., reduced cost, errors, time, etc.)
1
Milestone 1: Research & Analysis
  • Professional review the documentation provided and requests clarification as needed
  • Professional performs any additional research and analysis, including interviews with key stakeholders if needed
2
Milestone 2: Draft Recommendations
  • Professional provides initial recommendation on process improvements, controls, and key success metrics
  • Organization provides feedback which the Professional incorporates
3
Milestone 3: Final Recommendations
  • Professional delivers a final document summarizing recommendations for process improvements and controls to maintain the new process
  • Professional provides an outline of the key metrics the Organization should track in order to measure success over time, as well as the current-state benchmark metrics
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About the org

Federation of Neighborhood Centers
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Causes
Community & economic development Human services LGBTQ+
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Our mission

FNC builds strong neighborhoods through intentional partnerships. We support children, youth, families, and individuals who traditionally do not have access to high quality services and programming. FNC focuses on youth development, urban farming, food access, arts and culture, workforce training, and parent education. Through fiscal sponsorships, FNC supports new and established community visionaries who align with our mission. FNC partners for thriving communities.

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