Hiring Strategy

Help Milwaukee Habitat for Humanity build a team of talented and passionate people to help their organization meet its goals with a comprehensive recruitment strategy.
Milwaukee Habitat for Humanity
Milwaukee, WI, USA
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Milwaukee Habitat for Humanity
Milwaukee, WI, USA


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Posted January 18th

Project Details

What We Need
  • Recommendations on active and passive recruiting and proper channels to pursue candidates
  • Guidelines for hiring process, including order and number of interview rounds, reference checks, and general best practices for an inclusive interview
  • Effective interviewing techniques and clear, consistent standards for evaluating candidates
  • Tips for negotiating details such as compensation package and title
Additional Details

ReStore, Habitat for Humanity's resale store/donation center, is struggling to generate quality leads when hiring for entry level roles. While retention in retail is always a challenge, the quantity of people applying has significantly decreased over the last year. Our organization is looking for help devising a recruitment strategy to generate a consistent stream of applicants for both our store associate and driver/mover positions.

What We Have In Place
  • We currently have job descriptions, current recruitment tactics and some anecdotal information about the challenges we're facing around hiring. Our HR Manager is onboard with this project. I, Jake Brandt, am the organization's Marketing & Communication Director who is also onboard to help develop strategy and implement tactics that may be outside the scope of the HR Manager's expertise. Store managers, who have been involved in the hiring process, could also be accessible.
How This Will Help
This project will save us $4,806 , allowing us to help more local families struggling to afford a safe, stable place to call home.

ReStore is the largest single fundraising source for Milwaukee Habitat for Humanity, yet is struggling to maintain adequate levels of employees. Each year our three stores raise hundreds of thousands of dollars to build safe, affordable homes in our community. ReStore staff are at the heart of our operation: accepting, preparing and reselling donations to the public. However the lack of staffing is leading to an inability to service donors and customers - ultimately limiting our impact.

Project Plan

Prep: Information Sharing
  • Volunteer Manager shares current or past job descriptions used in the Organization, as well as relevant materials such as existing internal policies and procedures
Milestone 1: Audit of Existing Processes & Policies
  • Professional and Volunteer Manager meet to discuss current hiring processes and policies, including how candidates are sourced, interview questions and principles, hiring procedures, and overall hiring philosophy
  • Volunteer Manager identifies 1-2 key challenges or focus areas for hiring within their organization, which could include retention, equitable and transparent compensation, building a staff that reflects the communities served by the Organization, etc.
Milestone 2: Analysis & Recommendations
  • Professional identifies existing strengths and suggests key areas of improvement, particularly around the identified key challenges or focus areas for hiring
  • Volunteer Manager provides feedback to Professional
Milestone 3: Hiring Strategy Document
  • Professional drafts a new or revised hiring strategy for the Organization which outlines each aspect of recruitment and includes recommendations with actionable implementation
  • Professional incorporates feedback from Volunteer Manager into final draft
  • Optional: Professional creates a template job description or role visualization for the Organization
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About The Org

Milwaukee Habitat for Humanity
Posted by
Jake B.

Director of Marketing & Communications

Our Mission

Seeking to put God's love into action, Milwaukee Habitat for Humanity brings people together to build homes, communities and hope. Our vision, a world where everyone has a decent place to live.

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