Employee Handbook

Help Hearts and Hands- Faith In Action improve transparency and accountability with clarified rights, policies, and other expectations in a new or revised employee handbook.
Hearts and Hands- Faith In Action
Buffalo, NY, USA
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Hearts and Hands- Faith In Action
Buffalo, NY, USA

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Posted October 8th

Project Details

What We Need
  • Audit of existing Employee Handbook, or internal communications regarding employment policies
  • Edit or creation of a new Employee Handbook, which may include any of the following: Standards of Conduct, Work Schedules, Leave Policies, Termination Policies, Safety and Security, Anti-Discrimination policies, Compensation and Benefits policies, any Non-Disclosure Agreements or Conflict of Interest statements that may apply, and any other pertinent information
Additional Details

Currently have a handbook. It was revised several years ago, last year we changed our PTO policy. It could use a good audit and also perhaps more friendly language, and DEI focus.

What We Have In Place
  • We currently have employee handbook, which should make it easy for you to get started. We also have staff, and the ability to provide any other information you need.
How This Will Help
This project will save us $2,430 , allowing us to focus time on recruiting volunteers to carry out the mission of the organization.

This will help promote transparency and clarity to staff who assist with carrying out the mission of the organization.

Project Plan

P
Prep: Distribution of Prep Materials
  • Volunteer Manager provides Professional with existing Employee Handbook (if applicable), internal communications regarding employment policies and any other employment policies in place that may not be clearly communicated
1
Milestone 1: Audit of Existing Policies
  • Professional reviews existing materials, and asks any clarifying questions
  • Professional identifies any existing policies that should be modified
  • Professional identifies any new policies or areas that should be addressed and included
  • Volunteer Manager provides feedback
2
Milestone 2: Outline of Handbook
  • Professional drafts a detailed outline
  • Professional incorporates Volunteer Manager’s feedback
3
Milestone 3: Writing & Delivery of Handbook
  • Professional drafts the Employee Handbook
  • Volunteer Manager provides any additional feedback
  • Volunteer Manager delivers final draft
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About The Org

Hearts and Hands- Faith In Action
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Posted by
Aaron C.

Executive Director

Our Mission

Built upon an interfaith coalition, trained volunteers of Hearts and Hands: Faith in Action connect frail or vulnerable individuals in underserved communities with needed services to uphold their dignity, improve their quality of life, enhance their ability to live in their home of choice, and to assist their primary caregivers.

What We Do

The focus of our supportive services for the elderly and disabled is to provide medical and social transportation free of charge. Access to affordable and reliable transportation is a key social determinant that can have a significant impact on health outcomes. Whether for access to goods, services or socialization, transportation is crucial to the quality of life, health, and wellness of seniors. Our program often fills a gap in transportation provided by insurance providers in that we go beyond providing medical transportation and help seniors get to places that are key to their nutritional, social, and fitness well-being. Our program matches care receivers with volunteers that are carefully screened and trained which enables us to provide transportation free to the elderly and disabled communities. Our loved ones don't often get the neighborly services by using an Uber or Taxi. Our neighbor serving neighbor volunteer approach addresses social isolation by fostering a friendly volunteer with a care receiver.

In-Home Services empower adults to age in place as they receive help with day-to-day help with activities such as help with the laundry, meal preparation, yard word, grocery and personal shopping, and minor household repairs. These crucial services provided by volunteers at no cost help our senior and disabled communities preserve their dignity and maintain a good quality of life.

Caregiver Support Services is an emerging need within the WNY community. Hearts and Hands has responded by providing temporary relief for transportation, friendly visits with our volunteers in the home or taking their loved one out for coffee and conversation while the caregiver gets some R&R. We also offer friendly visits with trained canine caregivers.

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