Program Strategy & Goals

Help Lift Garage create a plan to achieve a specific program's goals, including timelines and success metrics.
Lift Garage
Minneapolis, MN, USA
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Lift Garage
Minneapolis, MN, USA


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Posted August 25th

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Program Strategy & Goals

Project Details

What We Need
  • Evaluation of current programmatic needs and how a program plan can address them
  • Recommendations for an appropriate course of action to reach the desired objectives, including guidance on how to allocate resources and measure success
  • Plan that outlines the resources and steps required to reach short- and long-term goals
Additional Details

Our nonprofit is an auto-repair shop and we have maximized what we can accomplish with our current resources. We are looking to expand our operations (by hiring more staff, expanding our hours of operations, and possibly adding new programs) in order to serve more clients each month. Planning for this type of (major) growth has been a challenge to get started... we need some outside expertise to help us consider the pros/cons of adding staff, adding hours, etc. so we can make the best next move.

What We Have In Place
  • We have worked to develop a system that works really well for us and we don't want to overhaul that... we want to build off of it but we aren't sure what the best next step is for our growth. We need a volunteer who wants to spend some time getting to know how we work, reviewing our key performance indicators, hearing about what we've tried in the past and what our goals are for helping more clients.
How This Will Help
This project will save us $6,775 , allowing us to work with experts to develop and implement a successful operational expansion at the start of our next fiscal year.

We are a nonprofit that exists to provide low-cost auto repair to low-income clients in Minnesota. We have existed since 2013 and have steadily grown (adding more garage stalls, more Technicians, more Service Advisors and eventually purchased our own building). We have maxed out our current staff and resources and are determining the best way to continue our growth. The project helps us have a bigger impact -serving more clients each month.

Project Plan

Prep: Distribution of Prep Materials
  • Volunteer Manager shares all available materials with Professional including preliminary program outline, as well as Organization mission statement, vision, and overview of current strategies
  • Volunteer Manager shares existing project management plans, branding guidelines, and style preferences (if any)
Milestone 1: Analysis
  • Professional reviews and analyzes gathered prep materials
  • Professional connects with the Volunteer Manager for a brainstorming session to review existing services, programs, and preliminary program goals
  • Volunteer Manager and Professional agree on best approach and structure of the program strategy and goals
Milestone 2: Recommendations
  • Professional refines the Organization’s program vision and values (if necessary)
  • Professional proposes strategic goals and objectives with tactics to reach those goals such as management process, team roles and assignments, constraints, assumptions, and high level timeline/deadlines
  • Volunteer Manager provides feedback to Professional's proposals
Milestone 3: Delivery of Plan
  • Professional delivers a strategic plan outlining implementation of recommendations
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About The Org

Lift Garage
Posted by
JoHanna S.

Operations Director

Our Mission

The Lift Garage provides low cost car repair for low income Minnesotans.

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