Management Skills Coaching

Help Health Net of West Michigan develop and refine their people management skills.
Health Net of West Michigan
Grand Rapids, MI, USA
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Health Net of West Michigan
Grand Rapids, MI, USA


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Posted August 19th

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Management Skills Coaching

Project Details

What We Need
  • Initial assessment of areas of strength, targets for improvement and specific areas of focus desired for the coaching sessions
  • Up to 6 coaching sessions exploring areas such as motivation, empowerment, collaboration, communication, giving / receiving feedback & conflict management
  • Wrap-up session with actionable steps and advice moving forward as a manager
Additional Details

First time supervising a small team of one FTE and a few interns and looking to improve my project management and distributing my previous responsibilities.

What We Have In Place
  • We currently have standards of work and flexibility, which should make it easy for you to get started. We also have the ability to create this supervision role, and the ability to provide any other information you need.
How This Will Help
This project will save us $7,248 , allowing us to provide more quality care to the community and families we serve.

Being proactive in my supervision approach will help in setting priorities, expanding our services and increasing the support we provide our sites across the region. It can also help me professionally as I refine my supervision skills and understand what my employees need from me.

Project Plan

Prep: Initial Assessment
  • Professional and Volunteer Manager discuss perceived areas of strength, areas of improvement, and asses direct report or team motivation and morale
  • Professional and Volunteer Manager decide on specific areas to focus on and goals for each coaching session
  • Volunteer Manager and Professional discuss if feedback from direct reports, peers or managers should be part of the process
Milestone 1: Coaching Sessions
  • In-depth coaching sessions on topics like motivation, empowerment, collaboration, communication, giving / receiving feedback & conflict management
  • Ensure each session is followed by a trial period to apply the skills and report back at subsequent sessions on the outcomes, learnings and follow-up questions
  • [Suggested Session] Motivating and empowering direct reports to achieve the most productivity, creativity and job satisfaction
  • [Suggested Session] Effective communication and strategies how to give and receive feedback to ensure a constructive relationship between managers and direct reports
  • [Suggested Session] Strategies to ensure successful collaboration between managers and direct reports like establishing areas of ownership and effective delegation
  • [Suggested Session] Conflict management tactics for dealing with interpersonal conflict within teams or across teams
Milestone 2: Wrap-up & Learnings
  • Volunteer Manager and Professional evaluate lessons learned and progress made throughout coaching sessions
  • Volunteer Manager and Professional discuss action steps and areas of focus going forward
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About The Org

Health Net of West Michigan
Posted by
Carola C.

FitKids360 Program Supervisor

Our Mission

Navigating care. Connecting resources.

What We Do

We work to improve the health of our community by bridging the healthcare and social services systems. As a neutral convener, we ensure our community members are connected to the resources they deserve to live healthier lives. We work alongside our clients from an empowerment perspective to provide tools for problem-solving and advocacy to reduce barriers they might be facing.