Tech Systems Call

Help Wayne Metropolitan Community Action Agency by speaking with a member of their organization on the phone for 1 hour about their technical system needs.
Wayne Metropolitan Community Action Agency
Wyandotte, MI, USA
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Wayne Metropolitan Community Action Agency
Wyandotte, MI, USA


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Posted February 22nd

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What We'd Like To Talk About
Project topic

I'd like some help with Salesforce. I have questions on: 1) the Opportunity Stage data field Picklist and 2) Mailchimp integration. Agency has used Salesforce for about 5 years.

Additional Context

We use Salesforce to track and report on funding opportunities, contacts and accounts. Thank you in advance!

"Phone Calls" are 1 hour, one-time calls with an organization. Learn the difference between volunteering on a Phone Call and a Project here.

About The Org

Wayne Metropolitan Community Action Agency
Our Mission

The mission of Wayne Metropolitan Community Action Agency is to empower low-income people and strengthen communities through diverse services, leadership and collaboration.

What We Do

Wayne Metropolitan Community Action Agency (Wayne Metro) has been providing services to low and moderate income individuals and families since 1971. Since then, Wayne Metro has established a system of diversified programming and funding knowing that Wayne County residents need a source of reliable community support to help them succeed and thrive. Since 1994, the agency's budget has grown from $100,000 to over $20 million while maintaining a low-administrative rate (6%) that allows $.94 of every dollar to be utilized for direct client services.

Today, Wayne Metro operates more than 50 programs with over 300 employees. As a result of Wayne Metro’s outstanding programmatic and fiscal track record serving Out-Wayne County, the State of Michigan named Wayne Metro the Interim Community Action Agency for the City of Detroit in Spring 2013. The agency is proud to provide valuable services to low-income residents throughout Wayne County.


Deron energized our work by helping to answer some pesky Salesforce questions!
Karin B.

Volunteer Manager

Tech Systems Phone Call

It was a pleasure to help Karin and her Development team to work through some small issues with Salesforce for Nonprofits. They were each articulate, thoughtful, and engaging. I hope to interact with them more, in time.
Deron Tse
Deron T.

Business Systems Consultant

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