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This project was completed on Apr 28, 2023
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Matched with Danijela K.
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See the Impact story
Identify Success Metrics
YWCA Southern Arizona
Identify Success Metrics
Project details
What we need
- A set of success metrics for the Organization's program such as key performance indicators and secondary performance indicators
- Guidelines on how to measure success metrics, how often to measure them, and how to present metrics to internal and external stakeholders
Additional details
We are looking for a volunteer to facilitate 4-5 conversations with our small team (12 people) through our Women's Business Center, Latina Leadership Institute, Teen Court Program, and Your Sister's Closet and identify what success metrics we should use and questions we need to ask our clients from the respective programs to measure our organizational impact. Our program staff currently tracks their individual program data separately so we would like to identify common outputs and outcomes.
What we have in place
- We currently have intake forms, client surveys, and a team eager to learn, which should make it easy for you to get started. We also have YWCA USA guidelines, data from prior years, a clear vision, and the ability to provide any other information you need.
How this will help
This project will save us $10,240 , allowing us to offer free/low-cost classes and training in Financial Literacy, GED, ESL, Entrepreneurship, Small-Business Counseling, Job-training, and Leadership and Wellness and more to Women in Southern Arizona.
This project will allow us to better measure and communicate the impact of our programs and services to our community. Additionally, it will help with increased fund development and build our capacity to serve more clients. We want to accurately measure the effectiveness of our programs to ensure that we are meeting the needs of our community. This is especially critical now when we are adjusting our programs to address the new challenges that many people are facing due to the pandemic.
Project plan
Posted by
Meredith B.
Marketing and Community Relations Manager
Our mission
Our mission is Eliminating Racism, Empowering Women and Promoting Peace, Justice, Freedom and Dignity for All.
What we do
YWCA has been leading the fight for social and economic justice in Southern Arizona since 1917.
YWCA membership is open to all people, and it has not been a religious organization for more than fifty years. YWCA's Frances McClelland Community Center at 525 N. Bonita Avenue was built in 2007 and has become an important venue for community, educational and business groups throughout the community.
Testimonials
(No testimonial has been submitted by Meredith)
(No testimonial has been submitted by Danijela)
