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This project was completed on Feb 4, 2021
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Matched with Gina O.
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See the Impact story
Organizational Strategy call
DeLIVER Care Van, UCSF
DeLIVER Care Van, UCSF
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55
Organizational Strategy Call
Call details
What we'd like to talk about
I'd like to review some of our workflow and see if there are ways we can automate parts. We spend a few hours a month doing some very repetitive things that I'm hoping we can streamline.
Additional context
Some parts of the process I'd like to streamline are sending outlook invitations for each shift, the way our paperwork is processed, and identifying any software (ie Trello or other free/low cost options - maybe even improving the way I use that) that could assist with this.
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Posted by
Rachel K.
Project Manager
Our mission
To improve liver health for all by providing mobile liver health screenings and linkage to care.
What we do
The DeLIVER Care Van is a mobile hepatitis C clinic. We offer every service along the hepatitis C care cascade from screening to treatment. We are a new program and have been on the streets offering our services to San Francisco since January 2019. We first started as only a mobile testing unit, but in May (only 5 months after being operational) we were able to start offering hepatitis C treatment on the van. We are a one-stop shop for folks curious about their hepatitis C status and for folks interested in getting their hepatitis C cured.
Testimonials
Gina was great! She brought high energy and clarity to the problem I presented. She shared her techniques and helped me search for creative solutions that didn't require reinventing the wheel. Before the day was over, she already sent an email with follow-up thoughts. It's clear how dedicated to helping she is and I'm so grateful for the connection we made!
Had a great call with Rachel, she is definitely on the right track by recognizing early on to reassess and make process improvements to allow the team to efficiently serve their community.
