Website Audit

Help Saint Catherine Center for Special Needs assess whether or not their current website is optimally supporting its mission and goals, and outline the scope for needed changes and improvements.
Saint Catherine Center for Special Needs
Fairfield, CT, USA
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Saint Catherine Center for Special Needs
Fairfield, CT, USA


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Posted November 23rd

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Project Details

What We Need
  • Feedback on the current website’s layout, user functionality, visual design, content, and other key features
  • Clear articulation of the Organization’s goals for the website
  • Recommendations for improvements to help achieve the Organization’s desired goals
  • Note: If you are looking for a more specific, in-depth audit of your website's design and usability, try our Website Usability Audit project
Additional Details

We currently work with a freelance web designer and are considering a "refresh" of both of the Center's sites: and It would be good to have an "outsider's" perspective on the sites.

What We Have In Place
  • We currently have a freelance web person who set up our two sites. I upload photos and make small edits; he is available for larger issues. We are considering a refresh of both sites. I have an inquiry in to him about whether we are set up for analytics (I think not), so I may not be able to provide any info on that. A professional "outsider's" perspective would be valuable. I would be the contact: Virginia Weir
How This Will Help
This project will save us $4,762 , allowing us to continue to use our funds to provide crucial services, such as music, art and movement, to students and young adults with disabilities.

We are a small organization, very focused on direct services for individuals with special needs. When we were closed to in-person services in the spring due to COVID, we realized how we were increasingly dependent on our websites, emails, and social media to stay connected with staff, families, and supporters. We would like to update both sites to make them more user-friendly.

Project Plan

Prep: Goal Setting
  • Volunteer Manager provides overview of current website and any past analysis
  • Professional connects with Volunteer Manager for a brainstorming/overview session and gathers information on the Organization’s goals, target audiences and desired functionality or uses of the website
  • Professional and Volunteer Manager outline next steps and timeline for the project
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
Milestone 1: Initial Review & Feedback
  • Professional reviews current website pages, site map, any past statistical research into site performance and available traffic data
  • Professional analyzes current site layout, visuals and content, and delivers a draft document detailing the strategies, objectives and recommended tactics for proposed changes to the website
  • Volunteer Manager reviews draft and provides feedback to the Professional
Milestone 2: Final Website Audit
  • Professional delivers final strategy to the Organization after incorporating feedback, and provides recommendations for future overhaul or redesign efforts, based on staff capacity and budget
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About The Org

Saint Catherine Center for Special Needs
Posted by
Virginia W.

Asst. Director Communications

Our Mission

Rooted in the values that affirm the dignity of every person, Saint Catherine Center fosters the educational, spiritual, and social well-being of people with disabilities at Saint Catherine Academy and our Adult Day Program. Through intentional programming, we build interpersonal relationships in a nurturing community of learners.


Erin provided a really helpful review of our website. Her approach and response were exactly what I hoped for—a look at the site with fresh eyes. On an initial call, her questions were thorough and she took the time to listen well. After about 10 days, she got back to us with suggestions both general and specific, along with mock-ups to illustrate. Her ideas for simple changes, some of which I myself could do immediately, has made this project seem more doable. I can now work with our web designer to refresh our site. I highly recommend her.
Virginia Weir
Virginia W.

Asst. Director Communications

Website Audit Project

I enjoyed working with St. Catherine Center. Virginia was very friendly and helpful in walking me through their needs. I wish them much future success with their projects!
Erin Schmieder
Erin S.


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