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Matched with Lisa A
Matched with
Lisa A.

Process Assessment

Help Cancer Legal Care conduct an assessment of their organization's existing process to reduce cost, effort, errors, and other inefficiencies.
Cancer Legal Care
Stillwater, MN, USA
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Cancer Legal Care
Stillwater, MN, USA


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Posted August 4th

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Project Details

What We Need
  • Analysis of the current process and creation of a current state map
  • A document outlining potential goals of process improvement
Additional Details

Review our current client intake and on-boarding process, and identification of areas for improvement

What We Have In Place
  • We have the current process documented in Word/PDF and can coordinate with the volunteer to get them other needed information.
How This Will Help
This project will save us $6,868 , allowing us to cover the salary of one of our attorneys for a month so she can serve at least 20 cancer patients with legal needs

This project will help make our client intake process more streamlined, efficient, and user-friendly. We are developing a new line of service, and having a seamless intake process will help the program be a success and allow us to spend more time helping our clients.

Project Plan

Prep: Information Sharing & Goal Setting
  • Volunteer Manager provides overview of current process and any relevant documentation to Professional
  • Professional connects with the Volunteer Manager for a brainstorming/overview session on potential improvements
  • These may take place via phone calls, quick tours of the Organization, emails, etc.
Milestone 1: Analysis
  • Professional analyzes gathered information and begins a thorough process review
Milestone 2: Current State Map & Improvement Scope
  • Professional provides initial Process Assessment and recommendations for improvement, including clear goals and desired outcomes
  • Volunteer Manager provides feedback
Milestone 3: Final Deliverables
  • Volunteer delivers a final scope of Process Improvement document with analysis of current process, current state map and recommendations for process redesign
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About The Org

Cancer Legal Care
Our Mission

Cancer Legal Care engages the law to resolve the complex challenges facing people and communities affected by cancer. We are here for any person dealing with any type of cancer, from any point from diagnosis on, living anywhere in Minnesota.

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