This project was completed on Jul 13, 2020
Matched with Gaylan S
Matched with
Gaylan S.

Employee Review Process

Help KAN-WIN develop a light-weight and reusable performance review process that will help strengthen their team through honest and supportive feedback.
Des Plaines, IL, USA

Posted May 29th

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Project Details

What We Need
  • A documented process outlining how to administer a top-down, peer-to-peer, or a full 360 employee review process
  • A communication plan to share the process with others in the Organization to help them understand the approach and desired outcomes
  • Recommendations on tools that can be used to collect feedback (anonymous or identified) and organize quantitative and qualitative results
  • Best practices for rolling out the performance reviews, and coaching advice for managers and individual contributors
Additional Details

- We have a somewhat structured process for our annual employee review. However, it is largely informal and only conducted between the employee and her supervisor. Not all supervisors at KAN-WIN have had robust HR/management training and are looking for opportunities to improve

What We Have In Place
  • We currently have an annual review process in place, which should make it easy for you to get started. We also have a full-time staff who is the go-to HR person, and the ability to provide any other information you need.
How This Will Help
This project will save us $8,686 , allowing us to preserve our unrestricted/flexible funding for truly emergency needs (food, childcare, transportation, housing, etc. for clients)

Our small team of 14 staff (mix of full-time and part-time) are dedicated to providing services to victims/survivors of domestic violence and sexual assault. Due to our limited resources and funding, we are not able to dedicate a significant portion of our budget to overhead administrative costs like HR. However, burnout, compassion fatigue, and vicarious trauma, among others, are extremely common among professionals in this field and we want to take care of our employees.

Project Plan

Prep: Planning
  • The Volunteer Manager provides a summary of the Organization’s current organizational structure and review process
  • The Volunteer Manager outlines the Organization’s goals for the review cycle, desired cadence and any specific needs
  • The Professional provides a high-level recommendation for approach based on the inputs from the Volunteer Manager
Milestone 1: Initial Process Design & Feedback
  • The Professional provides an initial process design outlining the questionnaire approach, general sequence of communications and meetings and suggested approach to collect the feedback (anonymously or identified)
  • The Volunteer Manager reviews the initial design and provides detailed feedback to the Professional
Milestone 2: Finalizing Process & Roll-Out Strategy
  • The Professional follows up with a revised process design based on the Volunteer Manager’s feedback
  • The Professional outlines a communication roll-out strategy to announce and administer the review process with timelines and anticipated Q&A
  • The Professional provides final recommendations on tools to administer the survey and organize the results / feedback
Milestone 3: Midpoint Check-In
  • The Volunteer Manager provides an update on the initial announcement of the review process and the progress thus far
  • The Professional provides feedback and advice to tune the process
Milestone 4: Review Cycle Post-Mortem
  • The Volunteer Manager provides a summary of the immediate outcome of the review process
  • The Professional offers final feedback, takeaways, and recommendations for future review cycles
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About The Org

Our Mission

KAN-WIN’s mission and purpose is to eradicate all forms of violence against women, including domestic violence and sexual assault, by empowering Asian American survivors and engaging the community through culturally competent services, community education and outreach, and advocacy. KAN-WIN’s vision is to create healthy communities free from violence and oppression, in which all women and children have the opportunity to reach their full potential.


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