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Process Improvement
Help Tax-Aid Identify and implement process improvements to reduce cost, effort, errors, and other inefficiencies, and use defined metrics to measure their success.
Process Improvement
Project details
What we need
- Written recommendations to improve a specific process, including the controls necessary to maintain the revised process
- An outline of key metrics for tracking how successful the process improvements are over time, with current-state benchmarks
Additional details
We need to improve how collect information in the field
What we have in place
- We currently have a fairly robust google sheet with most of the data we need, which should make it easy for you to get started. We also have time to work with you, and the ability to provide any other information you need.
How this will help
This project will save us $7,888 , allowing us to better serve the community.
It's important for us to know what is happening in the field at our tax sites so we can better manage our volunteer resources and deploy them in real time. Right now we don't have visibility into what is happening on the ground
Project plan
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