After a website overhaul 2 years ago, the rebuild has left us with a confusing, non-user-friendly website that needs a serious overhaul. I am looking for strategic advice on the best way to overhaul the overhaul!
We have been increasing engagement and traffic on our social media with the intent to drive people to our website, but once there, people can't find what they are looking for.
We are a community mental health agency who focuses on programs from infancy to the elderly surrounding mental health and substance use issues. We also have a prevention division which focuses on substance use prevention and education in schools and communities. We also provide supportive housing programs in the communities including group homes for those with a diagnosis of mental illness and/or substance use disorder. Our mission is to deliver quality and compassionate behavioral health services to individuals and families all the time. Our values include compassion, honesty, accountability, integrity, respect and cultural competency.