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Website Audit

Help Face to Face assess whether or not their current website is optimally supporting its mission and goals, and outline the scope for needed changes and improvements.
Face to Face
Philadelphia, PA, USA
Face to Face
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Face to Face
Philadelphia, PA, USA

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Cause
Human services
Skills
Web design Web development

Posted January 21st

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Website Audit

Project details

What we need
  • Feedback on the current website’s layout, user functionality, mobile-friendliness, visual design, content, and other key features
  • Clear articulation of the Organization’s goals for the website
  • Recommendations for improvements to help achieve the Organization’s desired goals
  • Note: If you are looking for a more specific, in-depth audit of your website's design and usability, try our Website Usability Audit project
Additional details

Our website was redone several years ago however it now feels outdated and cumbersome to use. I also think it's not graphically appealing. I am not sure where to start or what needs to be done. After the catch a fire website webinar, it was recommended that I start with a website audit. I'm interested in learning what a website expert thinks of our website and improvement recommendations. We have 3 target audiences: clients, volunteers and donors. I'm hoping to effectively reach them.

What we have in place
  • We currently have a professionally designed website, which should make it easy for you to get started. We also have staff, and the ability to provide any other information you need.
How this will help
This project will save us $4,762 , allowing us to serve 1000 more fresh, nutritious meals.

Our website is usually the first place someone goes to find out more information about us. It ranges from a client looking for our hours and address to a large foundation looking to fund us. First impressions are critical. It is also is a place where current supporters can get information about current events and programs.

Project plan

P
Prep: Goal Setting
  • Volunteer Manager provides overview of current website and any past analysis
  • Professional connects with Volunteer Manager for a brainstorming/overview session and gathers information on the Organization’s goals, target audiences and desired functionality or uses of the website
  • Professional and Volunteer Manager outline next steps and timeline for the project
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
1
Milestone 1: Initial Review & Feedback
  • Professional reviews current website pages, site map, any past statistical research into site performance and available traffic data
  • Professional analyzes current site layout, visuals and content, and delivers a draft document detailing the strategies, objectives and recommended tactics for proposed changes to the website
  • Volunteer Manager reviews draft and provides feedback to the Professional
2
Milestone 2: Final Website Audit
  • Professional delivers final strategy to the Organization after incorporating feedback, and provides recommendations for future overhaul or redesign efforts, based on staff capacity and budget
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About the org

Face to Face
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Causes
Human services Health & nutrition Justice & legal services
Posted by
Jeanne R
Jeanne R.

Director of Development and Communications

Our mission

Face to Face works to meet the basic human needs and reduce the suffering of those in our community. With hospitality we provide a safe environment and practical tools, which enable people in Germantown to confront personal challenges, empower their lives, and fulfill their unique potential.

Testimonials

Read the Impact Story
(No testimonial has been submitted by Jeanne)
Jeanne was a fantastic collaborator, and she was nothing less than stellar, professional, and friendly the whole way through!
Katie L.
Katie L.

UX Designer | Writer

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