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Nou M.

New Employee Onboarding

Help HMONG AMERICAN PARTNERSHIP design an effective onboarding program for the organization including an employee onboarding checklist and recommendations for best practices.
Saint Paul, MN, USA
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Saint Paul, MN, USA


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Posted January 17th

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New Employee Onboarding

Project Details

What We Need
  • A written document that identifies the Organization's timeline, onboarding goals, recommended responsibilities and support for new hire success:
  • An onboarding checklist and timeline template that can be completed by the Organization for each new hire
  • A suggested checklist and template outlining onboarding methods the Organization should pursue to meet its goals (human resources and information technology materials, department presentations, mentor assignment, skill sharing, etc.)
  • Recommendations on how to delegate onboarding responsibilities within the Organization or department, if applicable
  • A short plan for communicating with the new hire prior to their first day of work
What We Have In Place
  • We currently have onboarding material examples that we like, which should make it easy for you to get started. We also have documents about our core values, and the ability to provide any other information you need.
How This Will Help
This project will save us $8,686 , allowing us to allocate these dollars to our direct clients who need support.

The ability to make a great impression in an employee's 90-day onboarding is a critical piece to talent retention. The cost for turnover and an employee who is not a fit for the culture of the organization can be costly. We want to demonstrate to our new hires that our company cares and wants to make an investment into their futures.

Project Plan

Prep: Information Gathering & Goal Setting
  • Volunteer Manager shares current new hire onboarding activities and materials
  • Volunteer Manager shares information about the structure of the Organization and department, and who new hires should meet and interact with
  • Professional and Volunteer Manager brainstorm onboarding goals and objectives, timelines, and parts of company culture that should be incorporated
Milestone 1: Assessment & Program Design
  • Professional communicates with Volunteer Manager and other stakeholders to conduct review of existing processes and training materials
  • Volunteer Manager gathers training materials and writes instructions where appropriate for different parts of onboarding, sharing with the Professional
Milestone 2: Draft Deliverable
  • Professional drafts full Onboarding Program with guidelines and recommendations
  • Draft will be based on key organization milestones and goals (ie. 30-60-90 day goals) and survey for gathering feedback on a participatory program and measuring onboarding program success
  • Professional drafts full Onboarding Program with guidelines and recommendations
  • Volunteer Manager reviews and provides feedback to the Professional
Milestone 3: Final Deliverable
  • Professional delivers final Onboarding Plan to Volunteer Manager
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About The Org

Our Mission

HAP's mission is to empower the community to embrace the strengths of our cultures while achieving our potential. HAP achieves its mission by:

1) Improving the lives of individuals and families in our diverse communities through culturally sensitive social services.

2) Strengthening neighborhoods through housing, community and economic development opportunities.

3) Promoting the rich heritage of our ethnic communities.

Our vision is: HAP reaches out to the world with profound social, economic and educational transformation.

What We Do

HAP is a nonprofit 501 (c) 3 social service and community development organization founded in 1990 to address the needs of Minnesota's growing Hmong refugee community. HAP was formed as a mutual assistance agency, a designation that mandates at least 51% of our governing board must be representative of the community we serve. HAP has maintained this commitment and we have a unique service model designed by and for the community we serve.

Our approach blends social enterprise and economic development with education and family supports. The in-depth knowledge of Southeast Asian and immigrant and refugee community, coupled with a commitment to economic advancement, is driving amazing outcomes and award-winning programming:
- In 2011, HAP received the Minnesota Department of Human Services Commissioner Award for Outstanding Contributions in the Human Services.
- Our Affordable Care Act outreach program reached over 75,000 Southeast Asians across the U.S., resulting in HAP being honored by President Obama as a White House Champion of Change in April 2014.
- HAP was also awarded the Charities Review Council "Meets All Standards" Seal. The seal of approval is a reflection of the organization's commitment to quality and dedication to HAP's operating principles: accountability, integrity, and excellence.

HAP employs 142 employees through our portfolio of programs. We are rapidly expanding to address demand for services, and in the last 25 years we have grown to become the largest Hmong non-profit organization in the United States. We now offer programming across the nation. We have five service departments, offering over 30 programs.

HAP is also the parent company to four subsidiaries, Hmong National Development, HAP Transportation, Tapestry Restaurant and One Community Staffing Agency. HAP serves approximately 25,000 clients annually. We are proud that the broader immigrant and refugee community has sought out services and have the staff expertise to serve people from 18 nationalities.

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