Ethos migrated to its donor, event, program and volunteer management to Salesforce in 2015. Staff turnover has made it a challenge to keep new staff trained at a level where they can be effective, enter data correctly and run useful reports. We have more than 25K contacts and use the database to invite program participants, track their attendance and record donations.
Ethos is committed to having a 365 degree view of its supporters, clients, volunteers and donors. Salesforce plays a critical role in reporting our success to our funders and supporters. Training is the most important tool we have to ensuring our database works for everyone.
Ethos is a private, not-for-profit organization that promotes the independence, dignity, and well-being of the elderly and disabled.
Ethos achieves its mission through the coordination and delivery of high-quality, affordable home and community-based care.
In all aspects of its work Ethos supports family caregiving, fosters social interaction and respects cultural diversity.