This project was completed on Nov 14, 2019
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Matched with Phyllis R
Matched with
Phyllis R.

Management Skills Coaching

Help Urban Justice Center - Sex Workers Project develop and refine their people management skills.
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Project Details

What We Need
  • Initial assessment of areas of strength, targets for improvement and specific areas of focus desired for the coaching sessions
  • Up to 3 coaching sessions exploring areas such as motivation, empowerment, collaboration, communication, giving / receiving feedback & conflict management
  • Wrap-up session with actionable steps and advice moving forward as a manager
Additional Details

Three of SWP's directors (Legal, Social Work, and Movement Building) would very much appreciate management coaching to help us most effectively support our staff and interns in doing their direct services, outreach, and training work. We'd be interested in receiving this training as a group, or if that's not possible, on a one-on-one basis.

What We Have In Place
  • We currently have identified areas where we are seeking feedback, which should make it easy for you to get started. We also have background information on our organizational structure, and the ability to provide any other information you need.
How This Will Help
This project will save us $8,468 , allowing us to devote those funds to creating client wellness groups; restocking our emergency supplies for clients; and sustaining the salaries of staff providing much-needed counseling and legal representation.

This project would help our managers better support supervisees and troubleshoot issues, with an eye towards creating an organizational culture and practices that are in line with our anti-oppressive principles. With this training, we hope to be able to ensure we have cohesive teams working to further SWP's mission of creating, through direct services and systemic advocacy, a world where sex workers and survivors of human trafficking are safe and free.

Project Plan

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Prep: Initial Assessment
  • Professional and Volunteer Manager discuss perceived areas of strength, areas of improvement, and asses direct report or team motivation and morale
  • Professional and Volunteer Manager decide on specific areas to focus on and goals for each coaching session
  • Volunteer Manager and Professional discuss if feedback from direct reports, peers or managers should be part of the process
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Milestone 1: Coaching Sessions
  • In-depth coaching sessions on topics like motivation, empowerment, collaboration, communication, giving / receiving feedback & conflict management
  • Ensure each session is followed by a trial period to apply the skills and report back at subsequent sessions on the outcomes, learnings and follow-up questions
  • [Suggested Session] Motivating and empowering direct reports to achieve the most productivity, creativity and job satisfaction
  • [Suggested Session] Effective communication and strategies how to give and receive feedback to ensure a constructive relationship between managers and direct reports
  • [Suggested Session] Strategies to ensure successful collaboration between managers and direct reports like establishing areas of ownership and effective delegation
  • [Suggested Session] Conflict management tactics for dealing with interpersonal conflict within teams or across teams
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Milestone 2: Wrap-up and Learnings
  • Volunteer Manager and Professional evaluate lessons learned and progress made throughout coaching sessions
  • Volunteer Manager and Professional discuss action steps and areas of focus going forward
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About The Org

Posted by
Rosie W.

Director of Legal Advocacy and Services

Our Mission

The Sex Workers Project (SWP) at the Urban Justice Center is the first and only program in the country to focus on the provision of legal and social services to sex workers, by protecting and promoting the rights of individuals who engage in sex work, regardless of whether they do so by choice, circumstance, or coercion. We engage in in media advocacy, support sex worker-led organizing and pursue policy change. Together, we are working to create a world that is safe for sex workers and where human trafficking does not exist.

What We Do

We provide free therapy and immigration legal services to survivors of trafficking and sex workers. We engage in policy advocacy, and community education.

Testimonials

It was a true delight working with Phyllis! She knew just what questions to ask to get to the heart of an issue, gave thoughtful advice, and equipped me with useful resources and assessments. I feel very fortunate to have benefited from her insight and highly recommend her to other organizations.
Rosie Wang
Rosie W.

Director of Legal Advocacy and Services

Management Skills Coaching Project

(No testimonial has been submitted by Phyllis)