This project was completed on Sep 6, 2019
Matched with Ellen T
Matched with
Ellen T.

Communication Materials Audit

Help Mediation Services of Maui, Inc refresh their communications materials to ensure consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice.
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Communication Materials Audit

Project Details

What We Need
  • Thorough review of the existing communication and marketing materials to ensure writing is understandable, engaging and consistent
  • Edits conducted with respect to writing style, voice, length, and proper spelling and grammar
  • Revised materials should adhere to branding, communications and marketing goals
Additional Details

We have two agency brochures - a general one about our services, and a second one focusing on Conflict in the Workplace offerings. Both seem like they are lacking and need professional evaluation and upgrades.

What We Have In Place
  • We currently have the two brochures we distribute, which should make it easy for you to get started. We also have enthusiasm to help create a better printed presence, and the ability to provide any other information you need.
How This Will Help
This project will save us $3,002 , allowing us to focus on marketing our services to generate additional revenue streams.

How our organization represents itself in our marketing materials is incredibly important and leaves a lasting impression. We need to make sure that our printed messages are clear, concise and engaging.

Project Plan

Prep: Distribution of Prep Materials
  • Volunteer Manager provides external communication materials to be reviewed; list may include: website and social media copy, brochures, auto-generated emails, press releases, and job postings
  • Volunteer Manager provides relevant strategic documents such as any messaging guidelines or fact sheet
Milestone 1: Analysis and Recommendations
  • Professional and Volunteer Manager discuss the Organization's existing and desired brand messaging, tone, and style
  • Professional and Volunteer Manager agree on the specific set of materials for review
Milestone 2: First Round of Revisions
  • Professional performs initial round of edits to select materials
  • Volunteer Manager provides feedback with respect to style and tone, which the Professional incorporates
Milestone 3: Presentation of Deliverables
  • Professional edits all materials according to agreed upon guidelines and goals
  • Volunteer Manager provides a final round of feedback, which the Professional incorporates before final handoff
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About The Org

Our Mission

Our mission is to provide, teach, and facilitate appropriate dispute resolution for people of all ages. We handle a wide variety of conflicts for families, neighborhoods, businesses, and government agencies. We bring people together to find their own best solutions. This process promotes respect, communication, and peace.


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