Identify Success Metrics

Help Youth Impact HUB Oakland map their program goals to specific data points that indicate how well they are meeting them, and brainstorm how to present these to key internal and external stakeholders.
Youth Impact HUB Oakland
Oakland, CA, USA
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Youth Impact HUB Oakland
Oakland, CA, USA

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Posted April 18th

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Project details

What we need
  • A set of success metrics for the Organization's program such as key performance indicators and secondary performance indicators
  • Guidelines on how to measure success metrics, how often to measure them, and how to present metrics to internal and external stakeholders
Additional details

Need help on gathering these metrics in Salesforce.

What we have in place
  • We currently have collected all the data in Salesforce, which should make it easy for you to get started. We also have help from outside Consultants to help pull reports, and the ability to provide any other information you need.
How this will help
This project will save us $5,851 , allowing us to integrated into our grant proposals and board meetings to help raise more money.

This will help determine whether we should continue the programs in Fall and help motivate our employees about the impact they are making.

Project plan

P
Prep: Prep & Goal Setting
  • Volunteer Manager outlines any current success metrics measurement activities and strategies for the specific program
  • Professional communicates with the Volunteer Manager for a brainstorming/overview session to establish goals for the project
1
Milestone 1: Analysis of Activity
  • Professional conducts research and analysis to determine the best metrics to track and methods for outcomes measurement and shares the information with the Volunteer Manager
  • Volunteer Manager provides feedback to the Professional on the metrics and measurement methods suggested
  • Professional incorporates Volunteer Manager’s feedback
2
Milestone 2: Final Deliverable
  • Professional identifies final success metrics and the inputs necessary to track and calculate them, and shares this information with the Volunteer Manager
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About the org

Youth Impact HUB Oakland
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Our mission

United Roots engages and empowers marginalized youth in socially innovative ways. We accomplish this by providing arts and media training, career and workforce development, cultivating innovation through entrepreneurship, community engagement and
wellness services. United Roots houses the Youth HUB.

What we do

The Youth HUB provides a collaborative workspace for young social innovators, offering programming and community networking while engaging businesses, agencies and organizations to support community led change. Youth HUB is a multi-sector collaboration between non-profits, government and for-profits to support leadership, economic development and civic engagement for youth.

The Partners:
• Impact HUB Oakland is a place for social entrepreneurs, change agents and innovators to connect, collaborate, imagine and create solutions for a better world. (http://oakland.impacthub.net)

• United Roots has been serving the community as a media arts and youth healing space for five years. United Roots provides a youth technology center, an extensive community network and a long track record of developing socially innovative youth programs in the Bay Area. (http://unitedrootsoakland.org)

• Youth SEED, formally Ashoka’s Youth Venture San Francisco Bay Area, has been a local leader in youth social entrepreneurship over the past three years. They bring a strong, local entrepreneurship network and social innovation programing. (http://bayareayouthseed.org)

Testimonials

Marian was able to bring her expertise into full force in helping us in developing a robust framework on how to gather our metrics. We were overwhelmed by the amount of work we had in front of us and she made it a lot easier to move forward with the limited resources we had.
Tammy C.

Operations Director

Identify Success Metrics Project

It was a pleasure working with Tammy at United Roots. She was engaged and earnest. By sharing background and offering mid-course feedback, she leveraged my knowledge efficiently. I enjoyed learning about the important work underway at Youth Impact HUB Oakland and am glad to have offered recommendations about how they can, with limited resources, better monitor and report their impact.
Marian M.
Marian M.

Volunteer

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