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This project was completed on Mar 26, 2019
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Matched with Gabriel A.
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See the Impact story
Tech Systems call
Eden I&R, Inc.
Tech Systems Call
Call details
What we'd like to talk about
I'd like strategic advice to determine if Salesforce is an appropriate donor database for our organization, and if so, how to get started. We want to better manage donor and community contacts.
"Phone calls" are 1 hour, one-time calls with an organization. Learn the difference between volunteering on a Phone call and a Project here.
Posted by
Catherine S.
Development Manager
Our mission
Eden I &R's mission is to link people and resources. We envision a community empowered with information and connected to resources so that all people attain health, happiness, hope, and improved livelihoods.
What we do
Eden I &R's. largest program, 2-1-1 Alameda County, is the one stop for 24/7 access to housing, healthcare, disaster relief, and more. This free and simple three-digit telephone number connects callers in Alameda County with a live Phone Resource Specialist who introduces them to resources and advocates who can help with a variety of needs including affordable housing, job training, child care, legal assistance, health services, emergency shelter, education, food, and other basic needs assistance. Help is available in over 300 languages and all calls are confidential.
Testimonials
Gabriel was extremely helpful to talk with about the pros and cons of moving my organization's donor data to Salesforce. He is personable, eager to help, and explained things using terms that non-technical staff can understand. He even followed up with more information via email two hours after our call! I am hopeful we can continue to work together.
She is a very nice person to talk to- enthusiastic about her org and it's mission as well as patient with the questions I raised about the needs of her org going forward. I hope to get a chance to work with her and Eden I and R. :-)
