Website Audit

Help Community Development assess whether or not their current website is optimally supporting its mission and goals, and outline the scope for needed changes and improvements.
Community Development
Jersey City, NJ, USA
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Community Development
Jersey City, NJ, USA


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Posted March 19th

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Project Details

What We Need
  • Feedback on the current website’s layout, user functionality, visual design, content, and other key features
  • Clear articulation of the Organization’s goals for the website
  • Recommendations for improvements to help achieve the Organization’s desired goals
  • Note: If you are looking for a more specific, in-depth audit of your website's design and usability, try our Website Usability Audit project
What We Have In Place
  • We currently have a staffer focusing on this project, which should make it easy for you to get started. We also have examples of other sites we want to emulate, and the ability to provide any other information you need.
How This Will Help
This project will save us $4,762 , allowing us to Maintain and expand our services despite decreasing federal funding.

Our division administers the federal funding that comes into the City from HUD. We are responsible for several community services that benefit low-income areas. For direct service we sell affordable housing, fund housing rehabilitation and provide relocation services to people who have to leave their homes. For indirect service we fund nonprofit groups and developers in areas like affordable housing, senior services, youth services, homelessness relief and more. We want to build a website that works for everyone that uses our services. From large nonprofits to individuals everyone should be able to find what they're looking for from us.

Project Plan

Prep: Goal Setting
  • Volunteer Manager provides overview of current website and any past analysis
  • Professional connects with Volunteer Manager for a brainstorming/overview session and gathers information on the Organization’s goals, target audiences and desired functionality or uses of the website
  • Professional and Volunteer Manager outline next steps and timeline for the project
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
Milestone 1: Initial Review & Feedback
  • Professional reviews current website pages, site map, any past statistical research into site performance and available traffic data
  • Professional analyzes current site layout, visuals and content, and delivers a draft document detailing the strategies, objectives and recommended tactics for proposed changes to the website
  • Volunteer Manager reviews draft and provides feedback to the Professional
Milestone 2: Final Website Audit
  • Professional delivers final strategy to the Organization after incorporating feedback, and provides recommendations for future overhaul or redesign efforts, based on staff capacity and budget
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About The Org

Community Development
Our Mission

To strengthen the community through our funding resources and opportunities on an annual basis.

What We Do

The Division of Community Development works in partnership with a wide range of public agencies, non-profit organizations, and developers to provide vital community programs and develop affordable housing opportunities. The Division is responsible for administering federal grant programs funded by the U.S. Department of Housing and Urban Development and the U.S. Department of Health & Human Services. The Division also assists in managing the City of Jersey City’s Affordable Housing Trust Fund and plays a key role in the Mayor’s Quality of Life Task Force


Cyril was of great assistance in helping us rethink and reorganize our website layout and structure. He had a systematic approach that helped us focus on who we wanted to reach, what we wanted them to see and how to make it happen.
Carmen Gandulla
Carmen G.


Website Audit Project

(No testimonial has been submitted by Cyril)

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