Flexible Tech Support

Help Chattanooga Symphony & Opera with critical technological needs over the course of 4 weeks, in areas like tools set up and implementation, systems auditing, or process updates.
Chattanooga Symphony & Opera
Chattanooga, TN, USA
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Chattanooga Symphony & Opera
Chattanooga, TN, USA


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Posted June 4th

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Project details

What we need
  • Ongoing technological advisory for 10-15 hours over the course of 4 weeks
  • Support may include: tools set up and implementation, systems auditing, process updates
  • Note: We devised this project to connect nonprofits and volunteers for more flexible, more immediate impact. We strongly suggest you start with 4 weeks and decide from there if you'd like to continue working.
Additional details

The symphony administration switched from Microsoft to Google Workspace in the past year, and we would love to conduct a staff training to make sure everyone is comfortable with the ins and outs of using Google Workspace. Our staff could use a full walkthrough of the basics, especially those of us that are somewhat technologically challenged. Ideally, we'd like for all staff to be able to reliably use Gmail, Drive, Docs, Sheets, Forms etc, and be well-versed in concepts like sharing and linking.

What we have in place
  • We currently have GSuite up and running, with staff comfortably using Gmail, which should make it easy for you to get started. We also have a few staff members who have been managing admin, groups, and the ability to provide any other information you need.
How this will help
This project will save us $2,355 , allowing us to spend more time working on awesome programs like Sensory Friendly Concerts, and less time figuring out how to insert links or share forms!

With training, our small but mighty team will be able to maximize our efficiency and work even better together! About 9 people will undergo this training, from a wide range of ages and technical abilities. We're a close-knit group that all want to support each other so we can in turn continue to support our community through music. For a small organization like ours, time is always at a premium, which means more efficiency is a huge plus for us and the classical musicians that we support!

Project plan

Prep: Information Sharing & Goal Setting
  • Volunteer Manager provides an outline of current state of tech capacity and needs at the organization
  • Volunteer Manager provides overview of an ongoing tech capacity and need they have over the next 2-4 weeks
  • Volunteer and Volunteer Manager align on the scope of ongoing support that the Volunteer will provide to address this need
Step 1: Ongoing Support
  • Volunteer delivers ongoing support according to determined outline
  • Weekly check-ins to ensure support is being offered as agreed upon by both parties
Step 2: Training & Offboarding
  • Volunteer provides any relevant training to the Volunteer Manager to help them continue work, as necessary, after 4 weeks
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About the org

Chattanooga Symphony & Opera
Posted by
Antine R.

Director of Development

Our mission

The mission of the Chattanooga Symphony & Opera is to inspire, engage, and enrich the greater Chattanooga community through music and music education.

What we do

The Chattanooga Symphony & Opera is Chattanooga's only fully professional performing arts organization and one of our region's largest arts employers. The presence of a professional orchestra in Chattanooga makes it possible for our community to employ more than 300 professional musicians in a traditional season and provide performance opportunities for another 400 volunteer choirs, singers, and musicians. These artists are a huge community asset: they live and work in our region, perform for private events, and teach in area colleges, schools, and private studios.

Our mission to inspire, engage, and enrich the greater Chattanooga community through music and music education reaches throughout Eastern Tennessee and three bordering states. We do this through roughly 20 mainstage performances like Classics (formerly Masterworks), attracting 16,000+ audience members annually, and over 100 education performances and programs, serving another 16,000+ students and adults. Our childhood education programs inspire (through Family and Young People's Concerts) and teach (through the Youth Symphony) the next generations of musicians and arts appreciators in our region. Their interest is cultivated through adulthood with casual programs like DeClassified and Pops, which attract and engage new audiences. In late adulthood, generations have developed into the classical aficionados that most enjoy our Classics and opera performances, many of whom re-invest in this pathway through donations, board service, or volunteerism.

Some people don't have the privilege to participate in this musical pipeline throughout life, and often those are the people who would benefit most from musical engagement. Because 1 in 4 Tennesseeans has a disability, we strive to serve this audience by making the CSO as accessible as possible. We built the Sensory Friendly Series and the All-Accessible Concert specifically to serve the disabled people in our community, and have augmented our other performances with services to improve the concert experience for disabled patrons.

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