Website Usability Audit

Help Sent, Inc. assess the usability of their website's interface and identify design and user experience improvements by comparing it against accepted best practices.
Sent, Inc.
Topeka, KS, USA
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Sent, Inc.
Topeka, KS, USA


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Posted February 12th

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Project details

What we need
  • An expert evaluation of the Organization’s website compared against usability best practices in order to assess an optimal user-friendly and intuitive layout.
  • Note: This project does not include feedback on website content - only usability
Language proficiency requirements

English and English proficiency is required. You will not be able to apply if you do not meet this requirement. Learn more about language proficiency requirements.

Additional details
Identifying Technical Issues: broken links, slow page load times, improper redirects, mobile responsiveness problem, technical glitches that may hinder the website's performance and user experience.
Assessing SEO Performance: analyzing keyword usage, meta tags, content quality, site structure, factors that impact search engine rankings.
Enhancing Content Quality: Opportunity Growth, identifying duplicate content, outdated information.

What we have in place
  • We currently have Website Address, which should make it easy for you to get started. We also have Site Performance, and the ability to provide any other information you need.
How this will help
This project will save us $5,665 , allowing us to use this towards our events to help our community.

Our organization is a church called Fellowship Hi-Crest. This project saves us time and utilizes our resources to make our website more user friendly, promote events, and connection in our community.

Project plan

Prep: Distribution of Prep Materials
  • Volunteer Manager shares an overview of the website and describes the target audience and goals of the site
  • Professional and Volunteer Manager outline next steps and agree on project timeline
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
Milestone 1: Initial Review & Feedback
  • Professional reviews the website interface and compares it against a list of widely recognized usability principles
  • Professional identifies a list of usability problems in the website interface, referencing designs that conflict with usability principles
  • Volunteer Manager reviews report and asks questions about areas for improvements
Milestone 2: Final Website Review
  • Professional provides final report for the Organization outlining recommendations for website usability improvement
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About the org

Sent, Inc.
Our mission

Intentionally walking with neighbors through loving relationships and strategic development.

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