Process Assessment

Help Herkimer County Public Health conduct an assessment of their organization's existing process to reduce cost, effort, errors, and other inefficiencies.
Herkimer County Public Health
Herkimer, NY, USA
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Herkimer County Public Health
Herkimer, NY, USA


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Posted November 6th

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Project details

What we need
  • Analysis of the current process and creation of a current state map
  • A document outlining potential goals of process improvement
Additional details

I am looking for assistance in improving our current process for staff outreach. Our team does participates in occasional community outreach events to promote public health and improve awareness of certain topics (immunization, etc.). The current process is not effective in organization staff for these events.

What we have in place
  • We currently have the general outline of how outreach is deligated, which should make it easy for you to get started. We also have access to nurse management and administrative feedback, and the ability to provide any other information you need.
How this will help
This project will save us $6,868 , allowing us to focus more on outreach in the community.

This project will help our internal organization and improve outreach events.

Project plan

Prep: Information Sharing & Goal Setting
  • Volunteer Manager provides overview of current process and any relevant documentation to Professional
  • Professional connects with the Volunteer Manager for a brainstorming/overview session on potential improvements
  • These may take place via phone calls, quick tours of the Organization, emails, etc.
Milestone 1: Analysis
  • Professional analyzes gathered information and begins a thorough process review
Milestone 2: Current State Map & Improvement Scope
  • Professional provides initial Process Assessment and recommendations for improvement, including clear goals and desired outcomes
  • Volunteer Manager provides feedback
Milestone 3: Final Deliverables
  • Volunteer delivers a final scope of Process Improvement document with analysis of current process, current state map and recommendations for process redesign
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About the org

Herkimer County Public Health
Posted by
Andrea B.

Population Health Specialist

Our mission

The Herkimer County Public Health team is dedicated to the protection and promotion of our residents' health through the provision of high quality, comprehensive, individualized services, in all phases of the life cycle.

Our objective shall include surpassing community standards. Our team of skilled, caring, compassionate individuals shall strive to meet the needs and expectations of the people in Herkimer County.

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