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Zawadi R.

Human Geographer | UX Researcher | Writer&Editor
Lanham, MD, USA
Total impact
Ready to Volunteer

Professional Experience

User Experience Nanodegree (UXND), Udacity

May, 2020 - August, 2020

Obtained UXND certificate, required implementation of UXR and UXD tasks. Course highlights include UX fundamentals, design research, concept, low-fidelity prototyping, high-fidelity prototyping, usability testing, A/B testing, designing for accessibility, post-launch analysis.

Software Tools: Figma, Unbounce, Lookback, Miro, Zeplin
Skills: user research, user interviews, analysis, design iteration, empathy

Content Writer, Editor, and Curator, ProQuest

November, 2018 - Current

  • Manage African and Caribbean (A/C) country portfolio dependent on extensive research, writing, editing and cultural knowledge
  • Globally solicit for media (video, photo, etc) beyond A/C portfolio to enhance CultureGrams, an SaaS K-12 ProQuest product
  • Regularly involved in process refinement and establishing guidelines
  • Assisted with launch of user feedback platform for the CultureGrams product: (
Associate Instructor, Indiana University Bloomington

August, 2017 - May, 2018

  • Assisted lead professor of Nature and Society geography courses (G208)
  • Synthesized concepts that students struggled to understand for lead professor to address in following class; held office hours for students to gain clarification on topics discussed in class
  • Managed grades and attendance of 120+ enrolled students across Excel, Canvas, and Dropbox platforms
M.A. Geography (Globalization, Development, and Justice concentration), Indiana University at Bloomington

August, 2016 - August, 2018

  • Skills: project planning, research, analysis, interview, transcription, writing & editing, presenting, and Swahili proficiency - Official Oral Proficiency Interview (OPI) score Advanced-Mid: reading, writing, speaking (2017)
Treasurer, White House Athletic Center Board

February, 2015 - August, 2016

(volunteer position)

February 2016 - August 2016
* Audited expenditures; walked deposits to the bank; managed financial spreadsheets; reported any non-routine transactions to WHAC Manager

February 2015 - February 2016
* Board member of the White House Athletic Center, focused on programming and financial committee duties

Records Management Analyst, The White House

December, 2013 - August, 2016

  • Proofread and edited outgoing correspondences on behalf of the President, First Lady and other White House senior staff, ensuring that all messages were free of contextual, grammatical, and spelling errors prior to reaching their intended recipients
  • Collected and preserved Presidential Records for the National Archives and the Obama Presidential Library in accordance with the Presidential Records Act
  • Resolved urgent issues in person, over the phone, and digitally in a fast-paced and time-sensitive environment
2015 Teaching Fellow: English as a Second Language (ESL), The Global Language Network

August, 2013 - December, 2015

(volunteer position)

  • Taught adult language learners American English and culture

Previous roles: Language Liaison: Serbian (2014), Swahili (2013)
* Communicated student concerns; engaged students in class; organized out-of-class educational and cultural activities; liaised between each class and Global Language Network

Intern, US Small Business Administration

February, 2013 - May, 2013

  • Digitized in-person orientations, allowing more time for visitor Q&A time with SBA representatives
  • Updated e-courses and transcripts for educational videos within the Office of Entrepreneurship Education (OEE), later posted to SBA's online Learning Center
  • Updated the State Department's internal data collection process by creating and updating various survey forms, better capturing participant feedback from international small business owners' visits
B.A. Geography (Human concentration), Dartmouth College

September, 2008 - June, 2012