Katrina came to NAMI Central Texas with eight years of experience in program coordination and management for nonprofit agencies and institutes of higher education. Her experience includes managing federal and state grant programs, developing programs for college student retention, and administering nonprofit databases. In her role as the Director of Operations she oversees day-to-day operations including finance, technology, program support, human resource and data management. Katrina's responsibilities include evaluating processes for efficiency, configuring technology systems to increase capacity, and tracking the organization's progress towards its strategic goals. She earned a Master of Arts, Student Development Administration, and a Bachelor of Science, Hotel Administration.