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Simon O.

Saratoga Springs, NY, USA
Total impact
Ready to Volunteer

Professional Experience

Happiness Engineer, Automattic

July, 2013 - Current

Working every day to make users the happiest customers on planet Earth.

Principal, First Crack Media Coffee Consulting

January, 2013 - Current

FCM works with retail and wholesale coffee businesses to improve service, train staff, enable organized systems, and grow revenue.

Operations Manager, NYS Capital Region, SPoT Coffee

July, 2012 - July, 2013

Opening and operating progressive cafes in and around Saratoga Springs, NY. Creating a customer base through low-budget marketing efforts, social media and progressive network development.

Director of Beverage Services, Seven Stars Bakery

January, 2010 - July, 2012

Designed and implemented broad quality control and training initiatives. Took coffee programming for 3 unit retail operation into top tier quality with extensive staff training, machine upgrades and culture improvement. Enabled change management across locations. Also: made some darn good coffee.

Adjunct Faculty, Community College of Rhode Island

July, 2009 - December, 2011

Designed and taught classes as instructor of record: Ethics, Formal Logic, and Introduction to Philosophy.

Community Organizer, City of Binghamton

August, 2008 - August, 2009

Neighborhood Development through community engagement. Leadership recruiting and development, volunteer management. Coalition building and social outreach. Some event planning and promoting.

M.A., State University of New York at Binghamton

January, 2007 - January, 2008

Social, Political, Ethical and Legal Philosophy

B.A., State University of New York at Binghamton

January, 2003 - January, 2007

Politics, Philosophy and Law