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David H.

Williamsburg, VA, USA
Total impact
Ready to Volunteer

Professional Experience

Business Process Management Encore Fellow, IBM

June, 2018 - October, 2018

Business Process Consultant, Williamsburg Community Foundation

June, 2018 - October, 2018

Made recommendations and implemented the approved changes in the business processes around donor management, gift giving, reporting and accounting functions. Improved the overall productivity by maximizing the capabilities of the financial software (Sage Accounting) and CRM / Grant Management application (

Executive Project Manager, IBM

January, 2016 - June, 2017

Lead the team to achieve success of business transformation and process change through the implementation of SAP in Lubricants division of integrated oil company.
Integrate the technical IT, change management and business teams to achieve the objectives of delivering a business transformation for US and Mexico while staying with in budget and meeting the project plan timelines.

Delivery Project Executive, IBM

January, 2004 - May, 2018

Accountable for the IBM service and delivery for client manage services engagements.
Engaged a team in the initial transition work through steady state maintenance and project delivery. Drive successful results in meeting service level objectives, drive implementing enhancement and project and achieving the client business benefits.

Project Manager, IBM

October, 2002 - January, 2003

BPO, PricewaterhouseCoopers LLP

November, 1999 - September, 2002

SAP Operations Support Manager, BP

January, 1999 - November, 1999

Led team of dedicated SAP functional resources maintaining the SAP configuration and technical landscape of 4 large SAP instances. The group and role was part of the outsourcing to PWC.

MBA, Loyola University of Chicago

January, 1983 - January, 1986

Operations Management

Accounting and IT, Amoco

January, 1978 - January, 1998

Variety of accounting and finance roles in the Controllers department and at a large gulf coast refinery. Lead the SAP IT Amoco Chemicals implementation of SAP 1995 - 1997.

BS, University of Illinois at Chicago

January, 1974 - January, 1978