Profile Picture

Garfield D.

Freehold, NJ, USA
Total impact
Ready to Volunteer

Professional Experience

Mgr IP and Optical Data Services, AT&T

December, 2002 - April, 2019

Program Manager and Lead Optical Network Engineer. Responsibilities included customer and supplier interfaces, customer service requirements capture, cross-org cross-discipline process, software, hardware system engineering, planning, implementation, testing, and deployment, network transformation via open hardware/software, creation and leadership of Request For Proposal (RFPs) to suppliers, Agile/Scrum program execution. Strong focus on Return On Investment (ROI) including through Standards and open-source software and hardware solutions.

Director of Bandwidth Services and Telecomm Carrier Interconnect, AT&T and British Telecom

January, 1999 - December, 2002

Responsible for engineering, supplier management and program management functions. Lead teams located in the US and UK, with additional key interfaces in Germany and Japan. Negotiated and secured high speed network services and maintenance agreements. Negotiated and delivered multi-supplier engineering performance and service level agreements (SLAs) in support of signature customers.