December, 2002 - April, 2019
Program Manager and Lead Optical Network Engineer. Responsibilities included customer and supplier interfaces, customer service requirements capture, cross-org cross-discipline process, software, hardware system engineering, planning, implementation, testing, and deployment, network transformation via open hardware/software, creation and leadership of Request For Proposal (RFPs) to suppliers, Agile/Scrum program execution. Strong focus on Return On Investment (ROI) including through Standards and open-source software and hardware solutions.
January, 1999 - December, 2002
Responsible for engineering, supplier management and program management functions. Lead teams located in the US and UK, with additional key interfaces in Germany and Japan. Negotiated and secured high speed network services and maintenance agreements. Negotiated and delivered multi-supplier engineering performance and service level agreements (SLAs) in support of signature customers.